Senior Product Manager
Luxembourg, LU
il y a 4j

We aspire to zero : zero waste, zero cost of returns, and zero defects. Amazon is Earth’s most customer-centric company and through After Market Services (AMS), the Earth is our customer too!

Come join us in building the next generation of products and processes to reduce Amazon’s impact on the environment!

In this role, you will be working with product managers, software developers, program managers and operational partners to improve the customer return experience and re-

commerce programs. You will champion global Amazon processes, identify improvement opportunities, devise strategies, and guide and implement the improvement effort across Europe.

You will be a leader, required to collaborate cross-functionally with technical, operations, and business retail teams to design scalable and automated solutions to customer problems.

The right leader will bring innovation to both customer and seller experience to drive reuse, while diverting waste from landfills.

This leader will also design scalable solutions with an eye on sustainability and focus on eliminating seller challenges related to customer return and overstock inventory.

Roles and Responsibilities :

  • Develop product features and functions that will be used by sellers, warehouse associates and customers worldwide.
  • Create and prioritize a multi-year product roadmap for a global seller base, while defining business requirements shaped as user stories.
  • Collaborate with other product managers, engineering teams, UX designers, partners in operations, and international stakeholders to create a product vision for new recovery options.
  • Recommend ways to scale a Day 1 business by leveraging reverse logistics operations, and using excellent working backwards thinking.
  • Own the product development and strategy with a 3-5 years horizon.
  • Bachelor's Degree
  • 2+ years of Program Management Experience or Product Management Experience
  • Experience with Excel
  • SQL knowledge or willing to learn
  • Supply Chain, Operations, Engineering, or Retail experience
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