Support Officer, Relationship Management (F/M)
Leudelange, Luxembourg
il y a 20h
source : Moovijob

Support Officer, Relationship Management (F / M)

About Northern Trust :

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally.

With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As a Northern Trust employee (Partner), you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities.

If you would benefit from adjustments for any part of the employment process, please inform the recruiter to discuss your individual requirements.

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.

The key responsibilities of the role include :

  • Administration of service offers to existing clients
  • Review and sign-off of client invoices
  • Perform due diligence of new legal entities contracting with Northern Trust
  • Actively participate in client on boarding projects and initiate account openings and system set-ups
  • Prepare client meetings (presentation materials, logistics etc )
  • Coordinate client communication campaigns (regulatory change, contractual evolutions, corporate updates )
  • Maintenance of client administration system and other team databases
  • Administration of team business trips and expenses
  • Adhering to internal risk management procedures
  • Develop in depth knowledge of NTs product range
  • Keep abreast of industry developments and evolving client requirements
  • Qualifications :

  • Previous administrative support experience
  • Excellent written and oral communication skills in English (French and German will be considered as an advantage)
  • Advanced computer literacy
  • A client service focus and approach to business
  • Develop client orientated solutions
  • Analytical, problem solving and organizational skills
  • Ability to manage multiple internal & external stakeholders
  • The competencies that would be valuable for this role include :

  • Effective communication
  • Self-management
  • Working with Us :

    We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies.

    In return, we will support you with your personal and career goals in a number of ways :

  • Financial Life Assurance, Disability Plan, Pension / Gratuity, Annual Pay Review
  • Work Life Balance Flexible Work Options, Incremental Annual Leave, Community Volunteer Days
  • Health & Wellbeing Active Sports & Social clubs (lunchtime and after-work groups), Employee Assistance Program
  • Professional Development Clear Career Path, Education Assistance, Recognition Programme, NT University (wide range of online, virtual & in-house training options) and employee-led Business Resource Councils dedicated to diversity and inclusion initiatives.
  • And Finally

    We hope you’re excited about the role and the opportunity to work with us.

    We value an inclusive workplace and understand flexibility means different things to different people.

    Apply today and talk to us about your flexible working requirements and together we can achieve greater.

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