European Depositary Bank - Service Desk & Support Agent
European Depositary Bank
Luxembourg, Luxembourg
il y a 5j
source : ictjob.lu
  • The Role & Key Responsibilities Solving customer issues and problems Ensuring the correct execution of the IT Customer Services activities by following and adhering to the defined rules, policies and procedures Collaborating with the local team as well as with colleagues in other locations ensuring the achievement of the overall IT targets Introducing, planning and documenting relevant processes Skills Required Successful completion of a bachelor degree in Information Technology or equivalent education Proven experience in a similar position Team-player and willingness to 'go the extra mile' Ability to set priorities, be flexible and highly accurate Excellent communication skills in English (both verbally and written);
  • German and any other European language advantageous What you will get in return A high level of visibility within a large organisation on an upwards trajectory Be part of a dynamic and fast-paced team Opportunity to work with a diverse, Agile and global team Ready for the challenge?

    If you are interested in this challenge, we look forward to receive your application documents (motivation letter, CV, testimonials / reference letters, if any) including additional information about your earliest possible starting date as well as your salary expectations via the apply button.

    Additional information We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability.

    Any hiring decision is made on the basis of skills, qualifications and experiences.

    All applications are treated as strictly confidential. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

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