Billing Manager (M/F)
Arendt & Medernach
Luxembourg
il y a 2j

Your role :

  • Supervise and manage all billing processes, including the coordination and monitoring of the billing assistants located in several Business Units within the Practice.
  • Track and monitor monthly proforma status and totals including following up with lawyers, secretaries, and billing staff to ensure that deadlines and invoicing targets are met;
  • communicate with management regarding areas of concern and non-performance. Leverage this knowledge to project and monitor weekly, monthly and quarterly billing levels.

  • Identify and recommend improvements to existing procedures related to invoicing and electronic invoice submission; ensures the quality and integrity of the client billing process within current firm policies and current rate structures.
  • Support installation of software system upgrades relating to billing when required.
  • Act as escalation desk to resolve most complex billing issues, multi payor, consolidated and split billing and other ad hoc client requests.
  • Serve as mentor and assist in the training and development of Billing Specialists and Billing Assistants. Manages training programs for new billing lawyer and secretarial staff.
  • Your profile :

  • You have a bachelor’s degree or equivalency required with at least 5 years of experience in a Billing department, preferably in a law firm or a professional services organization
  • You have a team management experience
  • You have an experience with billing software, preferably Thomson Reuters Elite or any other systems designed for professional services organizations
  • You have working knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, etc.)
  • You are able to use diplomacy and discretion when distributing information
  • You demonstrate the ability to anticipate work needs, be proactive in identifying issues and providing solutions, flexible in performing additional duties as assigned to facilitate smooth billing operations.
  • You understand technical aspects of billing software and troubleshoot any issues.
  • We offer :

  • An entrepreneurial working environment giving priority to team work;
  • A challenging role within a renowned organisation;
  • A multicultural environment where we promote diversity, talent & ideas;
  • The ability to work and interact with a wide variety of specialists;
  • Internal trainings and career development.
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