IT Customer Support (m/f)
EXPERIS LUXEMBOURG
Leudelange, LU
il y a 3j
source : Monster

IT CUSTOMER SUPPORT (M / F)

Experis is currently looking for an IT Customer Support (m / f) on behalf of a client based in Luxembourg.

Your responsibilities

  • Provide the best possible customer experience in terms of ease of use and reliability of the shipping solutions / integrations offered by the company.
  • Guide and provide instruction to customers remotely to install and use the solution in question for the first time.
  • Provide customers with the necessary remote technical support by phone, email,
  • Respond promptly to customer queries; ensure a friendly, open and professional style of interaction is maintained at all times.
  • Develop solid and sustainable business relationships with business partners.
  • Your profile

  • Experience in the transport industry as well as very good knowledge of eCommerce.
  • At least two years’ experience in a similar role.
  • Excellent language skills in English and French.
  • Excellent customer service skills, you must be a good communicator and teacher.
  • Very good organization with excellent time and priority management.
  • Client’s offer

  • A long-term mission inside a world-renowned company.
  • An attractive package in line with your expertise.
  • A challenging environment that will allow to practice your taste for IT.
  • Don't hesitate to apply now or to send your application to

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