Client Assistant
Danske Bank International
Helmsange, LU
il y a 9h
source : Monster

Client Assistant Danske Bank International, based in Luxembourg since 1976, is a wholly owned subsidiary of Danske Bank A / S in Denmark.

We serve wealthy clients who have chosen to live outside the home markets of Danske Bank Group. We are specialised in International Private Banking and provide advisory services on investment and asset management.

We have dedicated teams to serve our customers.We are looking for an ambitious Client Assistant to join the Client Assistant Team in a permanent position.Responsibilities

  • Deliver proactive and outstanding service to customers
  • Guide customers on our digital products
  • Keep direct contact with our customers, handling various incoming queries
  • Handle inbound and outbound calls with passion for customer service
  • Ad hoc projects
  • Coordinate customer queries with other internal business units and external cooperation partners
  • Profile

  • You have experience working in the Service Sector, preferably in an international environment.
  • You have been working directly with customers and understand the service needs of Ultra High Net Worth (UHNW) Individuals.
  • You are very service minded and organised and you like to get things done, now. You are ambitious and eager to learn new things.
  • You are flexible and stay calm during peak times.
  • You have a positive enthusiastic attitude.
  • You have the ability to build relationships with others and work as part of a team.
  • You wish to take active part in developing higher customer satisfaction by communicating new ideas in a constructive manner, regarding the services provided and ways of working.
  • You have excellent oral and written skills in English and knowledge of a Scandinavian language.
  • Opportunities

    We offer you a great opportunity to join a positive, ambitious and client focused working atmosphere in an evolving business that allows you to develop.

    Interested?If you have any further questions, please call Head of Client Assistant Team, Sanja Jovic on or Head of Client Services, Carsten Stricker on .

    Send your application and CV no later than Danske Bank is a strong Nordic universal bank with an international network. Our vision is to be recognised as the most trusted financial partner.

    Danske Bank is headquartered in Copenhagen, Denmark and has18,000 employees across 16 countries.

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