Sanne is looking for a candidate to fill a permanent role as an IT Service Desk Administrator, assisting the team managers in running the team structures on a day-to-day basis.
Key responsibilities :
Report to IT Supervisor;
Helpdesk Co-ordination, Incident Management;
Work to IT policies and procedures;
Produce and maintain network documentation;
Install new / rebuild existing work stations and configure hardware;
Perform small projects;
Support in Microsoft Windows, office and various in house applications;
Work within a small busy vibrant IT team;
Windows Server Experience and Microsoft SQL Experience desirable;
Knowledge of IT best practice and Monitoring Daily Checks.
Any other duties in the scope of the role that the company requires.
Skills / experience required :
Excellent communication and organisation skills;
Experience with Active Directory, Microsoft Exchange and Citrix is essential;
Ability to diagnose, troubleshoot & solve hardware / software faults efficiently;
Self-motivated & capable of working on own initiative as well as part of a team;
Commitment to developing IT skills;
Self-motivated and capable of working independently;
Previous IT experience preferable and an interest in IT is essential.
What you can expect :
An innovative, modern business environment;
Highly motivated experienced team;
Growth & development opportunities;
As Sanne Group Luxembourg is a financial organisation, all new employees will be required to undergo a criminal record check.