EU GM, Product Management, Warranties
Amazon.com
Luxembourg, LU
il y a 14h

EU Product Insurance General Manager

Are you entrepreneurial? Does a start-up challenge sound like your career aspiration? If your answer is yes, please join us to be the new EU leader for Amazon Product Insurance business.

Amazon Product Insurance

Product insurance is a young and dynamic business launched . We enable 3P sellers to sell accidental damage, theft protection and warranty extension insurances for devices sold on Amazon across EU5.

This is a white labelled program, we operate under Amazon Protect brand. We have ambitious plans to expand our suppliers base and significantly grow operations in our current markets and create new, innovative products that will provide excellent customer experience and satisfaction.

Job Description

We are looking for an inspiring Senior Business Leader to lead pan-EU Product insurance business (aka Warranties). This role requires a deep customer obsession, excellent dive deep and day-

to-day execution and ability to design and execute the long-term growth strategy. This is high visibility role, your stakeholders will include C-

level executives on the global insurance companies and Directors and Vice Presidents on Amazon side. As a program leader, your day-

to-day activities will include leading the business team, working closely with the dedicated tech team, managing relationships with the suppliers, coordinating program expansion with category and country leaders.

The Candidate should be comfortable working independently in highly ambiguous environment. Ownership of work is extremely important, and candidates should have a proven record of working with projects to their completion.

The ideal candidate is motivated, agile, with strong time management and project management skills. This opportunity requires excellent troubleshooting, problem-

solving, and communication skills as well as team management skills. At the core of the position is high attention to detail and delivering high quality results on time.

EU GM will own the P&L, future roadmap to scale the business fast and all operational improvements to scale the business through automation, new customer-

facing user experiences, and innovative warranty products. Your experience should highlight your focus on putting the customer first, your ability to understand and guide technical architectures to support your product vision, and your aptitude to ensure those changes had a positive business impact.

The ideal candidate will be clearly passionate about building new business and have a demonstrable track record of success delivering initiatives from scratch.

This person has thrived and succeeded in delivering high-quality technology products / services in a hyper-growth environment where priorities shift fast.

In this role you’ll also have a tech team in Seattle as well as our technical team in Denver, Colorado, and provide the strategic vision, idea management, development deliverables, and program roadmap.

Basic Qualifications :

  • Extensive professional experience (10 years), in complex and dynamic environment ideally in e-commerce, technology, supply chain, retail or top-management consulting.
  • Proven track record in business development at scale.
  • Strong combination of superior analytical skills, inventive-thought leadership, relentlessly high standards, and bias for action to get things done and remove obstacles.
  • Strong ability to operate in a matrix environment, collaborate with various stakeholders in different locales and functions effectively, and manage multiple priorities simultaneously.
  • Experience in leading the multifunctional teams / success in getting things done in matrix team environments.
  • Experience in P&L and product management
  • Excellent written and verbal communication skills
  • Preferred Qualifications :

  • Experience of launching financial services products.
  • Experience of working with tech teams.
  • Fluency in either of the EU5 languages would be a plus.
  • Basic Qualifications :

  • Extensive professional experience (10 years), in complex and dynamic environment ideally in e-commerce, technology, supply chain, retail or top-management consulting.
  • Proven track record in business development at scale.
  • Strong combination of superior analytical skills, inventive-thought leadership, relentlessly high standards, and bias for action to get things done and remove obstacles.
  • Strong ability to operate in a matrix environment, collaborate with various stakeholders in different locales and functions effectively, and manage multiple priorities simultaneously.
  • Experience in leading the multifunctional teams / success in getting things done in matrix team environments.
  • Experience in P&L and product management
  • Excellent written and verbal communication skills
  • Preferred Qualifications :

  • Experience of launching financial services products.
  • Experience of working with tech teams.
  • Fluency in either of the EU5 languages would be a plus.
  • Preferred Qualifications :

  • Experience of launching financial services products.
  • Experience of working with tech teams.
  • Fluency in either of the EU5 languages would be a plus.
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