Department : Corporate Solutions
Employment Type : Permanent
The Transfer Agent interacts with all investors, ensures a timely processing of investors’ instructions in accordance with standards and cut off times set by Apex and participates to early, normal and late shift.
He / she maintains the shareholder register and ensures that client transactions are KYC / AML checked. He / she handles the daily reporting to the different counterparties and participates in TA related projects.
Job Specification :
Be the point of contact for Clients, Investors and Group offices.
Collect, analyse and place the investors’ instructions received in Transfer Agency for your Fund.
These instructions include inter alia Subscriptions, Redemptions, Transfers.
Working with different TA systems.
Managing a dedicated mailbox for Clients and Investors.
Apply diligence, attention to detail and respect of deadlines.
Be Client focused and strive to provide excellence in the service to Investors, internal and external Clients.
Prepare and review the daily / monthly / ad-hoc Fund Reporting as well as the necessary Client reporting.
Apply the controls implemented by the Group.
AML / KYC review on investors’ documentation liaison with the Compliance department and follow up.
File the documents as required and maintain the client’s records.
Act in respect of the regulatory framework, the internal procedures, guidelines and code of conduct.
Skills Required
A minimum of 3 years of experience in transfer agency operations in a dealing role or in the Luxembourg fund services industry.
Good working knowledge of Microsoft Office (Word, Excel)
Excellent communication skills and a truly client servicing mindset;
Good interpersonal skills and sense of teamwork.
Committed to self-improvement.
Ability to work autonomously and remain calm under high pressure.
Ability to deliver within agreed deadlines.
Fluent in English. Any additional language is an advantage.