Client Support & Operations Dissemination Officer – Information Services (M/F)
Luxembourg City
il y a 6j
source : monster

As an established market infrastructure player, Fundsquare S.A. provides services to support and standardise cross-border distribution of investment funds.

Fundsquare’s main objective is to foster relationships between professional investors and funds. In that context, the Client Solution & Operations department is delivering and managing state-

of-the-art mutualized solutions. In order to strengthen our team, we are looking to recruit a : Client Support & Operations Dissemination Officer Information Services (m / f) Profile : You are operationally orientated with 2-

3 years of working experience in the financial sector, with an inclination towards analyzing so as to provide the optimal solution at all times You have acquired basic understanding of operations with dematerialized information flows You have high computer literacy, including basic understanding of programming and databases RESPONSIBILITIES As member of the Client Solutions & Operations department, you will operate solutions which include the following responsibilities : Handle and guarantee onboarding of new dissemination clients Operate dissemination solutions in accordance with internal and external clients expectations Follow-

up on dissemination clients’ requests Take ownership of the evolution of the solution you are responsible for Be responsible for providing regular MIS, KPI, KQI and KRIs reports Assist in advancing the technical solutions necessary to support all the above MUST HAVE REQUIREMENTS Being a team player, result oriented with a keen eye for detail and an operational mindset is a must.

A client-centric service approach and adequate experience of successful client onboardings are also essential. Sound understanding of programming (ideally javascript, SQL, ) and proficiency in the use of Microsoft Office (Word, Excel, PowerPoint, Project, Access) Good communication skills : you will interact with internal and external clients, support them on daily processes, their maintenance topics and impacting projects.

Analysis and potential issue solving are integral aspects of the role. Participation in end-to-end tests of technical solutions prior to release in production might also be a requisite.

In-depth knowledge and experience of Investment Fund data management are considered an asset Fluency in English is mandatory, with a working knowledge of French preferred.

Any addititional language will be considered an asset

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