Pre Sales Cloud
Arrow Systems Integration, Inc.
il y a 6j

Job Description :

Principal Accountabilities Provide pre-sales technical support to and run / verify complex configurations for internal sales staff and external customers on hardware and software.

Answer basic technical support questions for customers and sales reps. Configure / validate basic requests from resellers.

Maintain required vendor certifications. Job Complexity Professional : Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories / concepts in own function Works under general supervision Entry-

level professional role Support : (Associate) Has advanced specialized skills or is multi-skilled through job-related training and considerable on-

the-job experience Works independently; receives minimal guidance Acts as an informal resource for colleagues Identifies and resolves key issues and patterns from partial / conflicting data Takes a broad perspective to problems and spots new, less obvious solutions A senior level support role Experience / Education Typically requires a 4 year degree and 1 2 years of experience or a 2 year degree and equivalent related experience

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