The Business Analyst is responsible for liaising with business teams in order to elicit, analyse, communicate and validate requirements for changes in business processes, policies and information systems.
The primary area of focus will be client dedicated projects
Defining mappings & business rules to achieve compatibility between as is and to be models
Follow the BA process outlined in the BA Charter
Analysis of new system functionality to understand in detail how it can support and will impact business functions.
Working with business representatives to understand requirements, scope and acceptance criteria
Interpretation of business needs and translation into application and operational requirements.
Analyse and document business processes
Walkthroughs of requirements with Business and Technology areas
Obtaining appropriate sign-off
Reporting of progress to Project Manager
Escalation of risks and issues to Project Manager
Develop requirement specifications according to standard templates using natural language
Working closely with developers and end users to ensure technical compatibility and user satisfaction
Provision of the Application Support Document
Assistance with & execution of User Acceptance Testing as required
Writing User Manuals, Training Material and Application Support Documents as required.
Ad-hoc Problem Solving
Ensure that specialist knowledge is kept current and disseminated as appropriate and be aware of possible future developments and trends.
Project management of small initiatives may be required from time to time.
Contribute to the evolution of the BA Charter / Methodology to industry best practice.
Drive and Challenge Business Units on their assumptions of how they can execute business processes
Potential management of BA staff - defining career path and goals on the PPR system and ensure all reports follow the BA process.
Ensure direct reports documentation is created to the relevant standard
Proactively identify and act on opportunities to improve current processes to meet the changing requirements of customers, to improve efficiency, or to reduce risk
Act as Subject matter expert in systems and processes
Initial Analysis of Change Requests
Provide accurate BA estimates to PMO / PM where requested
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED -
Minimum 5 years of business analysis experience in financial services
Working knowledge of Transfer Agency and Transfer Agency systems is an advantage
Ability to work across and become proficient in multiple systems
Good organisational skills
Strong attention to detail
Ability to work to deadlines
Strong problem solving skills
Excellent communication, interaction and influencing skills
Self motivated, innovative and analytical
Ability to fully analyse and evaluate several potential alternatives to a given challenge and present the results to the appropriate stakeholders to enable a decision on the optimal solution
Ability to work well both as an individual and part of a team
Excellent verbal and written communication skills
Advanced PC skills including MS Office : (Excel, Word, Power Point, Outlook, Visio)
A proactive approach to problem solving, taking ownership of issues and having determination to follow things through
Good prioritisation and time management
Ability to clearly define requirements in significant details leaving no room for misinterpretation
Ability to engage successfully in multiple initiatives simultaneously
Business Analysis and requirements gathering skills and knowledge are essential for this role.
Good understanding of User Acceptance Testing.
End to end experience of project lifecycle
Previous experience of implementation of new applications
Business Analysis qualification is desirable