IT Administrator
bitFlyer
Luxembourg, Luxembourg
il y a 2h

About bitFlyer : bitFlyer is the largest Bitcoin and blockchain company in Japan /

We operate a virtual currency exchange and marketplace /

We provide our customers with convenient and exciting ways to buy, sell and spend bitcoins /

Our vision is to build a truly global Bitcoin and blockchain company to reflect the international nature of the virtual currency /

Our mission is to make the world simpler through blockchain /

bitFlyer was established in January 2014 in Tokyo /

We have since established regional headquarters for the US in San Francisco and for the EU in Luxembourg /

We are a fast-growing, dynamic and international team with a passion for virtual currency and blockchain technology /

We have raised over 4 /

1 billion yen ( $36 million) in venture capital funding /

Our platform has facilitated over $40 billion in bitcoin trades, 75% of which came in 2017 /

We are backed by world-class investors including SMBC Venture Capital, Mizuho Capital, Mitsubishi UFJ Capital, Dentsu Digital Holdings and SBI Investment /

Role Description : We are looking for an IT Systems Administrator and technical support who can grow together with our European business /

You will take ownership and oversee IT Risk Management, information security, manage our infrastructure, act as local IT Help-desk and conduct regulatory reporting as well as help to build and refine bitFlyer Europe /

You may also assist customer operations team in answering technical queries from customers /

The responsibilities will also include office management and ensuring proper work environment for all employees in collaboration with the administration division /

You will report to the management team of bitFlyer Europe and Infrastructure and Security team of bitFlyer Japan /

Though this is an individual contributor role, it provides great opportunity for growth, providing your input and impacting the business in significant way /

This is also a unique opportunity to work for an established player at the cutting edge of a fast-growth and revolutionary industry /

You will be an instrumental part of this growth story /

A familiarity and genuine interest in Bitcoin and blockchain technology is desirable /

Responsibilities : Provide technical support internally /

Assist the customer operations team in resolving any technical customer queries /

Setup, maintain, monitor and test performance and security of bitFlyer Europe IT infrastructure /

Management and operations of cloud infrastructure /

Draft and administer our information security policy and other IT related policies /

Act as point of contact with HQ Infrastructure and Security Team to appropriately adopt all necessary tools, policies and frameworks to bitFlyer Europe environment /

Handle regulatory IT compliance reporting to the regulator and perform an IT audit /

Manage service level agreements with third party IT services providers /

Office management /

Desired Attitude, Skills and Experience : At least 5 years of hands-on experience working in an end-user desktop support role or computer operations environment required (equivalent of Tier 1 and 2 support level) /

Thorough familiarity and experience with Luxembourg regulatory requirements for IT environment for financial institution and ISO27001 and ISO27002 Standards /

Good knowledge of the entire IT landscape /

Experience with Atlassian Suite /

Self-starting and well-organized approach to work /

Adaptability to dynamic environment and dealing with change /

Superb written and oral communication skills /

Good analytical skills and ability to effectively work with data /

Knowledge of Microsoft Azure preferred /

Knowledge of basic SQL queries would be a plus /

Languages : Fluent in English (oral / written) /

Other European languages are a plus (French or German preferred)

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