Sr. Manager, Program Management (TOM)
Luxembourg, LU
il y a 14h

EU ATS is a high-powered dynamic team which is shaping the middle-mile trans planning and execution, and developing and applying innovative transportation management concepts to improve and enhance the Amazon Transportation network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time.

EU ATS TOM (Transportation Operations Management) team is looking for a Sr. Manager with strong leadership acumen, delivery record, analytical skills and ability to own and execute strategic and cross-functional yard management projects for EU FCs / SCs.

About the role

TOM team focuses on managing the yard activities in the Fulfillment centers and Sort centers across EU. This team is the interface between Amazon sites and the Supply Chain / Trans organizations.

You will be leading a team of Program Managers, Business Analysts, Transportation Managers etc. You will be responsible for managing the program management activities and drive new initiatives / projects for the TOM team in Europe.

You will also drive and rollout the tech initiatives and manage the launch activities in existing and new EU FCs / SCs. To be successful in this role, you need strong leadership acumen and analytical skills allowing the data to lead us to a better understanding of how we can improve the yard management processes.

Also, key is the ability to manage and develop your team members, and work collaboratively with cross functional teams to learn Amazon systems, identify the impact, and effectively communicate to various levels of management internal and external to Amazon.


  • Lead a team of Program Managers, Business Analysts, Transportation Managers and own the program management activities for the EU TOM
  • Lead the team for yard capacity planning and trailer pool management
  • Manage the TOM launch related activities to cover the existing and new FCs / SCs in Europe
  • Drive and rollout the tech initiatives for step changes in yard performances. Also work on think big ideas for next generation yard.
  • Lead the team and own the designing, developing, deploying, and maintaining the large scale projects
  • Develop the individual team members for their career growth and guide them so that they could better manage their day-to-day responsibilities
  • Establish and maintain the operations metrics and communicate them to TOM leadership through weekly and months review meetings
  • Drive the new initiatives to improve safety, quality, and yard processes to meet and exceed the business requirements
  • Contribute in the monthly and quarterly business review documents
  • Requires some travel mainly within Europe
  • Basic qualifications

  • Bachelors’ or Master’s Degree or 3+ years of Amazon experience
  • Significant work experience in a fast-paced environment, ideally in logistics, supply chain, transportation or manufacturing industry
  • Strong experience of leading the project and program management teams and ability to make data-driven decisions
  • Prior experience of driving the performance metrics, process improvement and lean techniques
  • High ability to deal with ambiguity and handle changing priorities, to effectively prioritize, to multitask, and to use good judgment in pressure situations
  • Ability to develop creative and scalable solutions and drive them from ideation to successful completion
  • Flexible to work a variety of hours as per the business demands
  • Strong oral communication and excellent business writing skills
  • Ability to communicate effectively and influence the senior management, tech teams, and international stakeholders
  • Fluent in English
  • Preferred qualifications

  • Bachelor’s or Master’s Degree or similar education in Transportation, Logistics, Supply Chain, Business Administration, or a similar related discipline
  • MBA preferred
  • Experience leading and developing the project or program management team
  • Six sigma green belt and experience of implementing lean techniques for process improvement
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