You will be part of the Client Administrative Support team, covering Administrative support to Client Service Managers in charge of Assets-
Managers, Management Companies and Institutional Clients.
As a Client Support Officer within SGSS Client Service Department, you will be an active player in supporting SGSS' Client Culture.
You will contribute to the support of our long-term relationships with our clients and internal partners.
We require you to be inquisitive, to suggest new solutions to improve the quality of service delivery.
You will have to actively listen in order to understand the precise requirements of our internal partners and clients.
Day to day, you will create value for the client whilst taking into account the risks for SGSS.
Your responsibilities include :
Consolidate KPI, Board packs, quality charts for institutional and UCITS clients of SGSS.
Produce and send reports for clients within SIGMA (regular or not) or SITI
Administrative tasks anticipating the accounts opening in SITI or SIGMA
Administrative tasks anticipating Gallery and GFT accesses
Follow up of overdrafts, or blocked flows linked to possible overdrafts
Support and Demo for Gallery and GFT users
General communications to SGSS Lux Clients
Maintenance of static data and authorized signatures
Support on Client service review statistics
Support on some audit requests
The VIE assignment in a nutshell
This VIE in Luxembourg is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment.
It will last from 12 to 24 months.
The VIE is a specific contract, under Business France's eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space.
Please see wxx.xxxxxxx.xxm in order to have more details regarding your financial indemnities.
Graduate with a Master degree from Business / Engineering school or University, majoring in
in Finance and Economics.
You are fluent in English and French.
You are proficient with Microsoft Office and have the knowledge of Securities business.
Your career path
This mission will enable you to develop the following skills :
To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English
Requerimientos del candidato / a :
Nb de poste à pourvoir : 1
Expérience souhaitée : 6 mois
Niveau d'étude demandé : bac+5 et plus
Langue : Anglais , Français
Domaines de compétences : Chargé / Conseiller clientèle bancaire particuliers / professionnels
Diplômes Autre Bac+5 , MASTER 2