Private Capital Services - Senior Administrator, Shareholder Services
Esch-sur-Alzette, Luxembourg, Luxembourg
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What is the opportunity?

As Senior Administrator in charge of Real Estate and Private Equity (REPE) transactions, you will be in charge of processing transactions supported by accurate and complete documentation.

These transactions are processed within the deadline agreed in the Operating Memorandum.

You will also have to ensure that all duties (including Legal duties) are applied and respected, and that our services are aligned with group decisions and global operating models

What will you do?

  • Ensure proper communication with clients, within the business line and with other internal departments
  • Ensure proper resolution of issues including with other internal department
  • Support the product development activities (if required)
  • Ensure the business line is properly represented internally
  • Ensure client retention through proper service delivery and active support of client reviews
  • Ensure an efficient operational service to clients with proper following of processes and ensure proper dedicated expertise on shareholder services transactions
  • Develop dedicated expertise in various matters (capital calls, secondary market, partly paid and fully paid, etc )
  • Ability to analyze supporting documentation provided by clients (shared with our Legal department) with regards to subscription agreements or any legal documentation written by Lawyers in order to ensure an accurate and complete file
  • What do you need to succeed?


  • University or post-Graduate degree with experience in operations commercial company firms
  • Knowledge of business strategy and priorities as well as processes and quality execution experience.
  • Fluent in English and French.
  • German would be considered an asset.

  • Very good communication skills especially towards client.
  • Good organizational skills
  • Nice-to-have

  • Ability to communicate with various providers (internally and externally).
  • Ability to represent RBC internally and externally
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to building close relationships with clients
  • About RBC

    Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

    We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

    We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S.

    and 37 other countries.

    For more information, please visit

    Inclusion and Equal Opportunity Employment

    RBC is an equal opportunity employer committed to diversity and inclusion.

    We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors.

    Disability-related accommodations during the application process are available upon request.

    City : Esch-sur-Alzette

    Address : 14, Porte de France

    Work Hours / Week : 40

    Work Environment : Regional Office

    Employment Type : Permanent

    Career Level : Experienced Hire / Professional

    Pay Type : Salaried

    Position Level : LUX-Level 5

    Required Travel(%) : 0

    Exempt / Non-Exempt : N / A

    People Manager : No

    Application Deadline : 12 / 31 / 2018

    Req ID : 144170

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