Identifying and analysing documents for agents,investors and beneficial owners in accordance with the AML / KYC regulationsrequired by the laws in force in Luxembourg and the procedures internal to BNPGroup
maintain Client Data on systems
Administration and review of Client Risk Scoring
Ensure that all legal and customer files and data aremaintained in accordance with European Regulations and Group policies
Being the contact point for any question arising fromclients and any other internal / external interlocutor. Ensuring that theserequests are followed up and that information is accurate,
Collaborating on a day-to-day basis with the Compliancedepartment, Fund Distribution and the sales teams.
Assist all stakeholders with new KYC / AML rules andpolicies to be implemented
Coordinate ad hoc client and sales communications incollaboration with relevant internal department
Active contribution and participation in all ClientService projects
Provide with a reportingto management on regular basis
Bachelor or MasterDegree in Finance.
Professional experience :
At least 5 years experience in a similar role in Luxembourg
Knowledge of the AML / KYC laws in force and the FATCA, AEOI rules
Experience in customer service / relationship management / sales assistanceis an advantage
Good knowledge of the regulatory and statutory requirements in connectionwith mutual funds
Excellent skills in the main Office applications
Knowledge of the Multifondsand Salesforcesoftware is an asset
Behavioural Skills : ClientFocused
is able to deeply understand client issues and workswith teams to improve the quality of service provided. Responsive when issuesarise.
is able to effectively influence and negotiate withmultiple stakeholders, keeping them informed and engaged.
is able to make difficult decisions quickly andconfidently, and will actively involve others in situations where decisionsaffect them.
TechnicalSkills : Results-driven
Acts with tenacity, balances costs and benefits.Continuously seeks optimum performance.
Acts in full compliance with applicable laws, rules andregulations, Company policies and code of conduct
Language Skills :
Excellent written and oral skills in English is mandatory
Excellent written and oral skills in French is mandatory
Any other language is considered as an advantage