Solution Architect/Change Coordinator – EN
NSI
Esch-sur-Alzette, Luxembourg
il y a 5j
source : Moovijob

NSI -CEGEKA Group is based in Luxembourg and Belgium. The company celebrated its 25th anniversary in 2018. NSI is a provider of value-added IT services (Agile application development, ERP, cloud infrastructure, professional services) for the private and public sectors.

To reinforce our team, we are looking for a Solution Architect / Change Coordinator, speaking English (F / M).

Your main responsibilities :

  • Design custom and integrated solutions and to coordinate their implementation
  • Be part of a talented and multilingual team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security
  • Communicate with customers to understand their needs, evaluate the possibilities that can be offered and propose technical solutions
  • Design multi-technologies solutions based on solutions provided by technical architects and validate them with the customer
  • Advise the customers on possible solutions and technologies
  • Implement non-standard Request for Change
  • Follow up requests in the Logging systems
  • Take ownership of the changes and follow up the status on behalf of the user and communicate progress in a timely manner
  • Maintain a high degree of customer service for all support queries and adhere to all service management principles
  • Writing / Updating documentation
  • Contribute to the team's knowledge base
  • Contribute to customer service improvement
  • Your profile :

  • You have at least 5 years of experience in a similar position
  • Background in IT, computer system engineering or system engineering and analysis
  • English fluent. Any other European language is an advantage
  • Aptitude to work with applications / systems to undertake analysis, diagnosis and resolution of customer's needs
  • Knowledge of :
  • Global IT architecture understanding (Web, 3-Tier, Client-Server, Cloud, ...)
  • ITSM Tools (SMT, BMC Atrium, Patrol, Proactive Net )
  • Oracle and MySQL databases
  • WebLogic, ColdFusion, Tomcat
  • Apache Web Server
  • SAN, NAS and S3 Storage
  • Operating system (Linux, Windows)
  • Network understanding (VLAN, DNS, DMZ, Reverse Proxy, Firewall, )
  • Data Center activities
  • Basic Cloud experience, preferably in AWS
  • Ability to work and communicate in a multi-cultural environment
  • Team player
  • Service-oriented mindset
  • Ability to communicate with different teams to implement a defined solution
  • Ability to produce documentation in a clear and concise manner
  • Accuracy and attention to detail
  • If at the end of the recruitment process your application is successful, you will be asked for a criminal record.

    The offer :

  • Permanent contract
  • Trainings
  • Dynamic and innovative environment
  • Be in the position to open your career perspectives
  • Competitive salary package
  • If you do not receive any answer within around 20 days, you should consider that we cannot proceed with your application.

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