Solution Architect/Change Coordinator – EN
Esch-sur-Alzette, Luxembourg
il y a 5j
source : Moovijob

NSI -CEGEKA Group is based in Luxembourg and Belgium. The company celebrated its 25th anniversary in 2018. NSI is a provider of value-added IT services (Agile application development, ERP, cloud infrastructure, professional services) for the private and public sectors.

To reinforce our team, we are looking for a Solution Architect / Change Coordinator, speaking English (F / M).

Your main responsibilities :

  • Design custom and integrated solutions and to coordinate their implementation
  • Be part of a talented and multilingual team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security
  • Communicate with customers to understand their needs, evaluate the possibilities that can be offered and propose technical solutions
  • Design multi-technologies solutions based on solutions provided by technical architects and validate them with the customer
  • Advise the customers on possible solutions and technologies
  • Implement non-standard Request for Change
  • Follow up requests in the Logging systems
  • Take ownership of the changes and follow up the status on behalf of the user and communicate progress in a timely manner
  • Maintain a high degree of customer service for all support queries and adhere to all service management principles
  • Writing / Updating documentation
  • Contribute to the team's knowledge base
  • Contribute to customer service improvement
  • Your profile :

  • You have at least 5 years of experience in a similar position
  • Background in IT, computer system engineering or system engineering and analysis
  • English fluent. Any other European language is an advantage
  • Aptitude to work with applications / systems to undertake analysis, diagnosis and resolution of customer's needs
  • Knowledge of :
  • Global IT architecture understanding (Web, 3-Tier, Client-Server, Cloud, ...)
  • ITSM Tools (SMT, BMC Atrium, Patrol, Proactive Net )
  • Oracle and MySQL databases
  • WebLogic, ColdFusion, Tomcat
  • Apache Web Server
  • SAN, NAS and S3 Storage
  • Operating system (Linux, Windows)
  • Network understanding (VLAN, DNS, DMZ, Reverse Proxy, Firewall, )
  • Data Center activities
  • Basic Cloud experience, preferably in AWS
  • Ability to work and communicate in a multi-cultural environment
  • Team player
  • Service-oriented mindset
  • Ability to communicate with different teams to implement a defined solution
  • Ability to produce documentation in a clear and concise manner
  • Accuracy and attention to detail
  • If at the end of the recruitment process your application is successful, you will be asked for a criminal record.

    The offer :

  • Permanent contract
  • Trainings
  • Dynamic and innovative environment
  • Be in the position to open your career perspectives
  • Competitive salary package
  • If you do not receive any answer within around 20 days, you should consider that we cannot proceed with your application.

    Signaler cette offre d'emploi

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Formulaire de candidature