In order to develop their Commercial Team, we are hiring a Junior Sales Administrator speaking Dutch and French
Our client is a European leader in its field and has elevated excellent service, product expertise and innovation to its DNA to support a yearly double-digit growth over the last 5 years.
As a Customer Service Agent, you are the main point of contact of customers for Belgium and Netherlands by accompanying them from order to delivery.
You work in close collaboration with the other departments (logistics, finance, ...).
Your main tasks are :
Customer contact management (e-mails, phone, ...)
Establishment of quotations for customers and entry of orders received by telephone, e-mail or social media
Processing of customer requests (complaints, requests for information, ...)
Relay requests to the service concerned (finance, production, operations ...)
Tracking orders in progress to ensure smooth operation
Preparing excel sheets, letters, PowerPoint presentations
And a lot of various tasks which will depends on the day-to-day needs
You are business fluent in Dutch and French
You have a first experience as Customer Service Agent / Sales Administrator
You can handle stress
You can manage several tasks at the same time
You know how to use Excel, Word and PowerPoint
You like teamwork
A young and truly dynamic team