Customer Service Officer Fr-En-Ge (M/F)
SOFITEX TALENT RECRUITMENT
Strassen, Luxembourg
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source : Moovijob

Company

Sofitex Talent Recruitment

Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI.

Sofitex fonde sa dynamique et son succès sur le professionnalisme de ses équipes, sa forte réactivité et sa proximité.

Mission

For one of our clients located in Strassen, Sofitex Talent is currently looking for a

Trilingual customer service officer Fr-En-Ge (M / F)

Your tasks : Related Activities

Related Activities

  • Communication to customer via telephone and in written form.
  • Provide correspondence (offer, order confirmation, information, etc.)
  • Process inquiries, orders and special requests of customers.
  • Enter orders, check orders and follow up orders.
  • Co-ordinate and monitor order fulfilment (logistic, production, finance, etc).
  • Update the EDP system (customer master file, etc).
  • Filing and archiving correspondence.
  • Monitor customer's sales development.
  • Monitor call off, stock orders, allocations, consignment stock (according to procedure).
  • Handle complaints
  • Manage emergencies
  • Follow all procedures related on rebates contracts
  • Profile

  • Previous similar experience as sales assistant / customer service officer
  • Fluency in French, English and German
  • Good communication and negotiation skills
  • Good computer skills (Word, Excel..)
  • This is an opportunity for a 3-month temporary contract, with possible extension.

    Ref : 1wa195g1zt

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