Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience.
The team is looking for a Senior Program Manager with proven experience in promoting process improvement, strategic thinking and people management.
As a Senior Program Manager you will drive the strategic plan to optimize planning as well as the end-to-end design, implementation and monitoring of projects aimed specifically at improving Amazon's performances across EU.
You will work in a cross functional environment with the Program Development, Global Tech, Scheduling, Operations, Carrier management, Network planning teams, and lead projects that will step change the way we plan and schedule.
If this sounds interesting thus far, read on.
Key responsibilities include (but are not limited to) :
Define the process and technology strategy for EU Linehaul
Develop in-depth understanding of processes, tools, data, and teams involved; and define best practices
Use Six Sigma tools, DMAIC, PDCA to drive results, identify gaps and opportunities, to initiate and lead high-impact projects targeting to continuously improve and cut out losses
Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes
Designing, implementing and monitoring metrics to track the progress and growth of programs, and to highlight issues on a timely basis
Solve ambiguous analyses with less well-defined inputs and outputs; guide to the heart of the problem and identify root causes
Ensure transparent and consistent reporting of status, progress, impact, and risks; ensure appropriate action is taken to minimize impact and mitigate risks
May need to coordinate a team of Program Managers to supervise planning accuracy for EU and cross border flows