Retail Account Manager / Brand Specialist, Amazon Vendor Services – Luxembourg
Luxembourg, LU
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Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and shaping the way the biggest brands work with Amazon?

Sounds great. What will I be working on?

As Retail Account Manager / Brand Specialist, you will be part of the Pan European Amazon Vendor Services (AVS) team and thus you will work with vendors supplying the top brands on Amazon, acting as their main point of contact.

Our AVS team is supporting vendors operating in categories such as Automotive, Amazon’s Private Brands, Pan-European Sourcing, Direct Imports, among other strategic businesses of Amazon.

Your priority will be to work backwards from the customer, identifying inputs to grow your accounts and improve their performance, ensuring their satisfaction with the service.

Key responsibilities are :

  • Own the relationship end-to-end with top vendors / brands
  • Partner internally with key retail functions to contribute to the definition of priorities and operational goals
  • Define joint business plans and assist in delivering impact for the accounts you support directly
  • Regularly audit metrics to drive quality of the AVS experience and deliver results
  • Contribute to continuous enhancement and innovation within the AVS across EU
  • Tasks performed are typically falling within the following focus areas :

  • Business Advice : Providing business advice based on deep financial analysis and reporting, to identify areas of opportunities
  • Selection : Helping grow the selection of products by managing the launch of new products and improving product discoverability
  • Availability : Support driving process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times
  • Traffic : Analyzing traffic channels and working on initiatives to generate traffic by supporting the development, execution of marketing and merchandising campaigns
  • Conversion : Planning and executing promotional activities and improving customer journey on Amazon
  • Alongside this, you will contribute to improving the efficiency of the service itself. We are constantly working to build scale for this service through the right set of tools and cross-functional collaboration including but not limited to Tech teams.

    This role is available in Luxembourg

  • Bachelor’s / Master’s degree
  • Minimum of 6 month professional experience / internship
  • Strong business judgment with a track record of successful negotiations and overall relationship management
  • Proven analytical thinking, project management skills, attention to detail and exceptional organizational skills are essential
  • Ability to communicate efficiently both internally and externally
  • Strong attention to detail
  • Excellent written and spoken English
  • Knowledge in MS Office programs such as Outlook, Excel
  • Ability to learn new systems and tools quickly
  • Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
  • Fluent in either German, Polish, Dutch, Czech, Italian, French or Spanish
  • Experience in Financial analysis, Retail buying, Retail planning & allocation, Product / project management, Marketing, Business development, consulting, negotiation or supply chain is a plus
  • Experience using analytical tools such as SQL
  • Degree within Engineering, Commerce, Business administration or similar field is preferred
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