AIS Investor Service - Associate 1
State Street Corporation
Luxembourg, Luxembourg
il y a 9j

Grow your career at State Street

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We’re a global company with diverse people and experiences, and a network of over 35,000 employees spanning more than 100 markets.

For us, success comes from the impact our employees have on our clients, our communities and each other.

We’re committed to providing an inclusive environment where all employees feel valued and supported. Join us and make your mark at State Street.

The Fund Administrator will work closely with Administrators, Supervisors or other designated Managers throughout various business units such as Fund Accounting, Client Service Management, Client Due Diligence and Company Secretarial.

Business must be conducted at all times in line with State Street Policies and Procedures and any departmental guidelines.

Working alongside Administrators in each of the functions of ISG, Payments and CDD, they will supervise and oversee the day to day maintenance of static data and KYC records, investor subscriptions and onboarding, investor statements, delivery of system generated reports as well as the preparation of investor capital call, distribution and payment notices.

In the role of AIS Corporate Secretarial you will be responsible for :

  • Completion of static data change requests (contact data, bank data, etc) related to Investors on various systems, in accordance with applicable procedures
  • Review and screening of investor subscription / commitment agreements and Know Your Customer (KYC) documentation in line with Anti-
  • Money Laundering (AML) Policies and Procedures

  • Coordinate the preparation and review of notices and payment instructions for capital calls and distributions in accordance with supporting documentation received
  • Oversee the use of online investor portal for upload and retrieval of investor specific documentation
  • Ensuring the teams are following the paperless process with regard to filing and scanning of completed static data and investor files on to local drive for audit and record keeping purposes
  • Ensuring specific steps relating to ISG, CDD and Payments tasks are carried out in accordance with Policies and Procedures
  • Taking part in client service level reviews and potential new client meetings
  • Provide assistance to other service teams on best practice for investor record maintenance and / or for call / distribution notice generation as required
  • Preparation of Unit, Shareholder and Partner Registers
  • Dealing with investor and client queries on a daily basis and ensuring agreed service levels are maintained and improved where required
  • To be successful in this role, your experience should include :

  • Previous experience in a similar role with proven track record would be a plus
  • Proactive and willing to do what is required to ensure consistent services to clients
  • Attention to detail and diligence in reviewing documentation
  • Strong leadership skills and ability to motivate others
  • Ability to manage expectations and deliver on time
  • Strong organizational and time management skills are essential
  • Excellent verbal and written communication skills are essential
  • Ability to use initiative, work confidently and take ownership of tasks is important
  • Willingness to learn, lead a team, and adapt to new and challenging situations
  • Ability to work under pressure whilst maintaining quality of service
  • Must maintain a professional demeanour
  • Consider and adhere to relevant regulatory environment and obligations
  • Consider and adhere to State Street policies and procedures
  • Consider and adhere to control frameworks
  • Good IT skills, in particular Word, Excel and Outlook.
  • Work Environment :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions. The noise level in the environment is moderate.

    Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.

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