Client and Investor Services Associate- Transfer Agency
Badenoch + Clark
Helmsange, LU
il y a 6j
source : Monster

People are at the core of our business and we believe everyone has a chance to be part of the future of work. At Badenoch + Clark, we believe in talent, not labels, and embrace diversity and promote more inclusive employment to our clients and partners.

A great opportunity to join an international financial institution in a client facing role.

You will have international exposure by being the main contact for investors on TA related matters. You will have key interactions with different departments to provide the best level of service and build strong relationships.

Your Responsibilities

  • Build and maintain relationships with clients providing a high-level support and ensuring client satisfaction
  • Manage client queries and complaints and provide proactive solutions
  • Propose and lead continuous service and process improvements
  • Participate on the onboarding of the clients and oversight
  • Maintain an active interaction with the clients to identify needs
  • Coordinate with other departments and take ownership of the service deliverables
  • Your Profile

  • Minimum 3 years' experience within transfer agency roles
  • Demonstrated experience in client relationship management
  • Client driven, problem solver with good communication skills
  • Fluent in English (written and spoken)
  • To include yourself within this recruitment process; to find out more information about this role; or to discuss other career opportunities we have available, please contact CATALINA GAVIRIA as soon as possible - CONFIDENTIALITY ASSURED - Please note that by applying your cv is sent directly, and only, to the consultant in charge of this opportunity.

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