EF Program Manager
Amazon Luxembourg
Strassen, LU
il y a 6j
source : Monster

Job based in LuxembourgThe External Fulfillment Program is creating a team to be responsible for driving process stabilization, standardization and continuous improvement for the EU Customer Fulfillment Network in external buildings.

This team is essential to establishing best in class network performance across all process paths, accelerating implementation of technological advancements and to strengthening the technical acumen and process knowledge for the operational leaders across the Third party providers (3PL) network.

As EU continues to rapidly grow the third-party logistics (3PL) site footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network wide process improvements.

The team will work closely with the 3PL operations, operational excellence, and tech teams by setting up configurations for new sites, refining and troubleshooting issues during launch and post-launch phases, and teaching external partners our warehouse management systems (WMS) processes.

Key job responsibilities

This role requires the ability to demonstrate ownership for your initiatives, understand the initiative in detail, and influence to deliver meaningful results translating to tangible productivity and efficiency gains across the entire customer fulfillment (CF) network.

Some of the position’s key responsibilities include :

the business requirement and deliver end to end configurations for new 3PL launches.

performance objectives and metrics across the network to proactively identify process improvement opportunities within your assigned process paths.

with operational excellence in developing and implementing detailed standard operating procedures to support daily operations.

with operational leaders within the 3PL FCs to execute implementation of process improvements driving stabilization and standardization across the network.

coaching and process path information across network of operational leaders in the FCs as it relates to your respective process path to support reduction of variation in process standards and knowledge gaps within 3PL FC network.

with cross-functional teams such as Engineering, Learning and Talent Development to deliver capability development projects.

to travel up to 30%-50% of the time.

Key job responsibilities

This role requires the ability to demonstrate ownership for your initiatives, understand the initiative in detail, and influence to deliver meaningful results translating to tangible productivity and efficiency gains across the entire CF network.

Some of the position’s key responsibilities include :

the business requirement and deliver end to end configurations for new 3PL launches. This will involve a variety of models, traditional FC, IXD, or Kariba.

performance objectives and metrics across the network to proactively identify process improvement opportunities within your assigned process paths.

with OE in developing and implementing detailed standard operating procedures to support daily operations.

with operational leaders within the 3PL FCs to execute implementation of process improvements driving stabilization and standardization across the network.

coaching and process path information across network of operational leaders in the FCs as it relates to your respective process path to support reduction of variation in process standards and knowledge gaps within 3PL FC network.

with cross-functional teams such as Engineering, Learning and Talent Development and ACES to deliver capability development projects.

to travel up to 30%-50% of the time.Your Profile# Completed Bachelor degree in Engineering, Operations, Business Administration or a related field.

Demonstrate a track record of problem-solving and analytical skill, and of achieving results in similar work or operational environments.

Experience with performance metrics and process improvement and Lean techniques.

Ability to motivate self and partners to meet expectations when given a deadline.

PLEASE SUBMIT YOUR IN ENGLISHPreferred Qualifications# Interest in long-term career development in an ambiguous and rapidly evolving environment.

Demonstrated subject matter expertise in an FC process path.

Strong quantitative and qualitative analytical skills as well as good business judgment.

Cross-functional project management experience.

Strong verbal and written communication skills.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Standard Images

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