Delivery is getting faster and more convenient for online shoppers around the globe. Delivery Experience team drives programs to ensure Amazon's core delivery offers are sharp and appealing to a wide range of customer segments in a broad set of countries.
How many speeds should we offer? How fast should each be? How do our offers match up against competitive alternatives? Do different customer segments have different preferences?
What differences should there be in delivery experience for remote areas vs. urban ones? These are just some of the questions Delivery Experience team tackles.
As a Business Intelligence Engineer in the Delivery Experience team, you will help us extract meaning from large volumes of data and improve Amazon delivery offers.
You should be curious and comfortable digging deep into data to identify opportunities and discover insights that will enable us to unlock step function growth in our business.
You will be responsible for modeling complex / abstract problems and discovering insights with statistical and visualization techniques.
You will retrieve, visualize and present critical data in a format that is immediately useful to improve the decision-making process.
This role requires an individual with excellent analytical abilities as well as outstanding business acumen. Our environment is fast-paced, and requires someone who is flexible, detail-oriented, passionate about the customer and comfortable working with numerous stakeholders across the organization and worldwide.
You will be working alongside a team of Product Managers and Operations experts who are developing new delivery services for customers across Europe.
This role is based out of Luxembourg supporting Delivery Experience programs across Europe.
Effectively communicate (written and verbal) solutions and methodologies to senior leadership.