NSI - Service Desk
il y a 3j
source : ictjob.lu

To reinforce our team, we are looking for a Service Desk, speaking French and English. Your main responsibilities AD Users and group Management (create, Edit, Delete) Monthly Checklists (Expiring dates, Wrong information, Inactive accounts, Inactive Mailboxes) License Management within AD Minimal of Application User management (Méthode, Selligent,.

  • Deployment of software on workplaces Installation Support Manuel Software Installation and deliver Workplaces to end-user Responsible to deliver an On-Site workplace Stock Management Responsible of all Assets SPOC for the end-user Responsible to start Escalation Flow For the support of end users with soft- and Hardware For the installation of various software packages on the end user computers.
  • To manage accounts and the different accesses, as well as for the entire employee inflow and outflow process Maintain the knowledge database and adjust / add the documentation where necessary Create Mobile-WiFi accounts On-Site LAN Patching Troubleshoot all Services and Applications in a 1st / 2nd line position to support the end-user with Incidents and Service Requests Your profile You have at least 2 years of experience in a similar position You have a technical degree (at least two years of higher education) French and English fluent.

    Dutch, Luxembourgish will be considered an advantage Good Knowledges in : Jira AD Cisco Jabber Office 365 SCCM Power BI pro Efficientip You can work independently, take initiative and are stress resistant.

    You are a customer-friendly person to talk to. If at the end of the recruitment process your application is successful, you will be asked for a criminal record.

    The offer Permanent contract Trainings Dynamic and innovative environment Be in the position to open your career perspectives Competitive salary package If you do not receive any answer within around 20 days, you should consider that we cannot proceed with your application.

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