Sales support officer
McBride
FOETZ, Luxembourg
il y a 15h
source : Moovijob

A customer facing role responsible for coordination, both internally and externally, of specific administrative aspects of sales activities such as new product development, offers management, document & samples flow, article creation / modification, promotional activities, lifecycle management, and all this within a set of assigned customers.

Develop relationships with key external customer contacts and internal stakeholders to guarantee the launch of products within the agreed conditions with the customers and with respect to all relevant legislation.

Guarantee the management of events by making sure that these are evaluated on feasibility and internal impact.

Responsibilities

  • Give the appropriate administrative support to the KAM
  • Keep updated the customer portal management, encode logistic sheets, product information, complete supplier data
  • Be responsible for a complete and comprehensive customer statistics
  • Participate to commercial meetings and / or customer visits if required (relevant & useful)
  • Develop the Article creation form (phased volumes, timings, distribution spreads, definitions of the product )
  • Verify delivery data & level of obsolete stock + communication towards both the customer and Contract Management
  • Guarantee active communication (as well internally as externally)
  • Request production samples and make sure samples arrive on time with customers.
  • Management of bottle-neck situations in order to avoid any problem that prevents delivery according to plan, propose, communicate and follow up solution internally and externally
  • Manage the phase out and synchronisation of products by making a plan based on agreements with customers, instructing all processes involved and following up the projects.
  • Synchronise phase out with product launch
  • Fill in all other commercial product related documents asked by the customer.
  • Upon arrival from pricing of the formalised offer with detailed product description and prices, add the general commercial trade before sending the complete, formalised and signed offer to the customer.
  • Commercial agreement and Prices : input in SAP and follow up
  • Focus on Management of promotions from start till stop : Guarantee that all data required is obtained
  • Obtain forecasts and communicate them to the processes involved and assure follow up end of stocks until the end of the promotion and guarantee no obsolescence.
  • Management of bottle-neck situations in order to avoid any problem that prevents delivery according to plan, propose, communicate and follow up solution internally and externally
  • Profile

  • Baccalaureate or university studies
  • Professional administrative experience
  • Good common in Microsoft Office Applications; Excel, Powerpoint and Word
  • Use of SAP is an asset
  • Affinity for numbers
  • Great motivation and interest in industry, commercial and supply chain
  • Able to develop working relationships with customers
  • Proactive attitude
  • Team spirit
  • Good written and verbal communication skills in English and German
  • Ability to plan and organise work
  • Ability to manage claims
  • Stress resistant
  • Signaler cette offre d'emploi
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Postuler
    Mon email
    En cliquant sur « Continuer », je consens au traitement de mes données et à recevoir des alertes email, tel que détaillé dans la Politique de confidentialité de neuvoo. Je peux retirer mon consentement ou me désinscrire à tout moment.
    Continuer
    Formulaire de candidature