Are you interested in defining the future operating model for Amazon’s European operations and setting the data foundation?
Operations is at the heart of Amazon’s customer experience and differentiation. Our ambition is to be the earth’s most customer-
centric business and set the industry standard for customer innovation and experience.
The EU Amazon Customer Excellence System (ACES) Team is responsible for driving step-change improvements in the performance of Amazon’s European Operations from vendor through to customer.
We work backwards from the customer and define new innovative solutions that raise the bar on customer experience and speed whilst constantly lower our cost of fulfillment and supporting our continued high growth.
This is a very exciting time to join the European ACES team under the leadership of a newly appointed EU Director. The team will work on the top strategic projects and opportunities across the European operations influencing business-
critical decisions and taking the performance of the operations to the next level.
We are looking for exceptionally talented Business Analysts to be part of the core team within ACES. The roles will report into one of our ACES Managers.
The Analysts will independently work on data requests, but sync up as a team to improve speed and quality of data deliverables.
As a key team member you are executing the requests for data and think ahead which additional datapoints / metrics could help to understand and improve operational performance.
As an ACES Business Analyst, your key responsibilities will include :
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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