Customer service representative - FR/EN
Spring Professional
Luxembourg
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source : Moovijob

Customer service representative - FR / EN (f / m)

Spring Professional Luxembourg is part of The Adecco Group. On January 2020, three entities - Ajilon, Adecco Office & Finance and Adecco Permanent Placement - joined their forces to create a unique space dedicated to middle management and highly qualified professionals under one single brand : Spring Professional.

We are specialized in contracting, temporary and permanent placement in Office, Finance, ICT & Manufacturing.

We're looking for actively for one of our client, a customer service representative for a temporary assignment until the end of September.

Your responsibilities

  • To transfer pricing data correctly from one database to another one (essentially data entry)
  • To process orders entry
  • To communicate with customers on a daily basis by answering to phone calls and emails of the customers concerning the follow up of and execution of orders, deliveries, stocks and complaints
  • To ask for additional information from customer for the execution of the order upon request of the other internal departments
  • To dispatch any accurate information to the different departments
  • To carry out any other requested administrative tasks
  • Your profile

  • English & french mandatory
  • German is an asset
  • XL, Outlook, Word, general computer skills or any ERP
  • At least 2 years of experience in Customer Service field.
  • Organised, detailed oriented and team-player
  • Comfortable with technology, ready to learn new skills
  • Technical knowledge is a plus
  • The professional spirit that drives us forward

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