We are currently looking for an IT Production Support Analyst to join our Technology & Projects Department as a Junior Officer.
ABOUT THE JOB
The IT Production Support Analyst will be a member of the IT Operations and Infrastructure team (in the Technology and Projects Department) and will support the daily operations in the IT production environment :
Perform day-to-day operations in the following environments : SQL Servers, Core Banking System, Archiving platform (Documentum), Customer communication platform (OpenText xPression), Workload Automation platform (Automic)
Set up and monitor production jobs, including internal and external data transfers
Ensure smooth execution of the monthly statement process
Participate in the coordination and deployment of new software releases, both in User Acceptance Testing as well as Production environments
Perform Incident resolution and follow-up; problem identification and analysis
Contribute to the continuous improvement of the overall production environment and processes; document appropriate guidelines where required
Maintain a high level of technical awareness within the assigned area of responsibility
WHAT WE EXPECT
Good customer and service orientation skills
Ability to translate business needs into technical requirements
Ability to learn and apply new technologies
Accuracy with attention to detail without losing sight of the big picture
Ability to work independently with minimal supervision in a team environment
Ability to deliver results within a specific timeframe and also under pressure
Fluency in English; other European languages are advantageous
WHAT WE OFFER
Attractive benefits as part of the banking collective agreement
Wide range of additional benefits, e.g. Sympass, luncheon vouchers, transportation allowance, etc.
Dynamic and international work environment
Participation in various CSR initiatives
Located in bright and modern offices in Munsbach at 15 minutes from Luxembourg City, Advanzia currently employs around 180 staff from all over Europe.
We offer a pleasant and collaborative working atmosphere in a truly multicultural environment, and we are always looking for talented and enthusiastic people to join our team.
Looking for a new professional challenge in a fast-growing company?
Apply today and send your CV and motivational letter in English to jobs advanzia.com!