IT Production Support Junior Analyst
Advanzia Bank S.A.
Rue Erasme, Luxembourg
il y a 5j

Job Description

We are currently looking for an IT Production Support Analyst to join our Technology & Projects Department as a Junior Officer.

ABOUT THE JOB

The IT Production Support Analyst will be a member of the IT Operations and Infrastructure team (in the Technology and Projects Department) and will support the daily operations in the IT production environment :

  • Perform day-to-day operations in the following environments : SQL Servers, Core Banking System, Archiving platform (Documentum), Customer communication platform (OpenText xPression), Workload Automation platform (Automic)
  • Set up and monitor production jobs, including internal and external data transfers
  • Ensure smooth execution of the monthly statement process
  • Participate in the coordination and deployment of new software releases, both in User Acceptance Testing as well as Production environments
  • Perform Incident resolution and follow-up; problem identification and analysis
  • Contribute to the continuous improvement of the overall production environment and processes; document appropriate guidelines where required
  • Maintain a high level of technical awareness within the assigned area of responsibility
  • WHAT WE EXPECT

  • Good customer and service orientation skills
  • Ability to translate business needs into technical requirements
  • Ability to learn and apply new technologies
  • Accuracy with attention to detail without losing sight of the big picture
  • Ability to work independently with minimal supervision in a team environment
  • Ability to deliver results within a specific timeframe and also under pressure
  • Fluency in English; other European languages are advantageous
  • WHAT WE OFFER

  • Attractive benefits as part of the banking collective agreement
  • Wide range of additional benefits, e.g. Sympass, luncheon vouchers, transportation allowance, etc.
  • On-the-job training
  • Dynamic and international work environment
  • Participation in various CSR initiatives
  • Located in bright and modern offices in Munsbach at 15 minutes from Luxembourg City, Advanzia currently employs around 180 staff from all over Europe.

    We offer a pleasant and collaborative working atmosphere in a truly multicultural environment, and we are always looking for talented and enthusiastic people to join our team.

    Looking for a new professional challenge in a fast-growing company?

    Apply today and send your CV and motivational letter in English to jobs advanzia.com!

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