Strategic Account Manager, Amazon Renewed
Amazon
Luxembourg , LU
il y a 20h

DESCRIPTION

Amazon Renewed’s vision is to become the world’s leading destination for discovering and buying quality pre-owned products.

Through Amazon Renewed, customers are able to purchase a wide variety of like-new products at up to 50% discount and get a 1-year warranty on their purchase.

Following our EU launch in 2017, we are now scaling the business and looking for entrepreneurial-mind self-starters to join our team in Luxembourg.

The Strategic Account Manager will work closely with suppliers of pre-owned products to grow their business on Amazon Renewed across Europe (UK, Germany, France, Italy, Spain).

This is a unique opportunity to influence a rapidly expanding business and grow a new segment of the Amazon portfolio.

Responsibilities

  • Manage a number of high-priority suppliers to help them grow on Renewed by ensuring they understand our policies, tools and promotional opportunities.
  • Define the overall vision, strategy and input / output goals for portfolio suppliers, working at the most senior level within these businesses to meet these goals.
  • Conduct deep dives to report on the performance of portfolio businesses at EU-level, surfacing insights and using these to shape our global Account Management strategy.
  • Use the Voice of the Customer to identify opportunities for Renewed to improve our products, business processes, systems and tools for all of our 3rd party suppliers.
  • Partner with internal Amazon teams (including Renewed Tech, Leadership, Operations and Category Management) to implement and drive these improvement projects.
  • BASIC QUALIFICATIONS

    Operating in a fast-moving and challenging environment, Amazon’s high performance bar requires that you are self-motivated, skilled in building relationships, and effective at prioritization.

    Basic Qualifications

  • Bachelor’s degree or equivalent
  • 2-5 years professional experience working as a lead Account or Relationship Manager
  • Excellent interpersonal, verbal and written communication skills with a proven track record of performance
  • Experience in using analysis and reporting for the purpose of making business decisions
  • Business Proficient in English
  • Able to work in a diverse team
  • PREFERRED QUALIFICATIONS

    Preferred Qualifications

  • Proficient in Italian, German, French or Spanish
  • Experience in B2B or high-tech products / services
  • Proven ability to manage large numbers of initiatives and competing priorities
  • Professional traits that are not unique to this position, but necessary for Amazon leaders :

  • Exhibits excellent judgment
  • Has relentlessly high standards
  • Is able to dive deep and is never out of touch with the details of the business
  • Strong results orientation
  • Thinks big
  • Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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