Cash Collector
3C Payment
Luxembourg
il y a 9j

ROLE & RESPONSIBILITIES

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.

The successful candidate will be based in Luxembourg and will play a crucial role in the operations and performance of the organization.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

The ideal Cash Collector will :

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
  • Key Attributes

  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • Skills & Experience

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Working knowledge of MS Office and databases
  • Native English and fluency in any other European language is a plus
  • OTHER INFORMATION

    The remuneration structure for this position is : Competitive base + Benefits . 3C Payment is an equal opportunity employer and this position is open to all applicants.

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