Technician Support Service (m/f)
Certus Technologies S.à.r.l.
Luxembourg, Luxembourg
il y a 9h
source : StepStone

About Certus-Technologies Sàrl :

Certus is the industry’s first gaming management solution suitable for all market segments : Casinos, Routes, AWPs and VLTs.

The Connected Casino was designed by gaming professionals for gaming professionals.

Our team has decades of gaming industry experience having worked for many top tier suppliers throughout the world.

Certus offers solutions that put marketing capabilities first. We obtain real-time, granular-level data, paired with intuitive analyses for decision making, and provide marketing tools for effective campaign management.

Certus brings the most advanced and innovative solutions helping operators better understand and engage patrons, and make informed decisions that ultimately drive revenues and create efficiencies.

Experience and skills

  • Certus provide the opportunity to their employees to learn how everything works inside our system.
  • You are flexible and eager to learn new things
  • You are enthusiastic, with a can-do attitude
  • You have a strong service attitude and are solution oriented
  • You have a team spirit and you are able to take initiatives
  • Knowledge of Windows environments
  • Knowledge of Linux environments (Not Mandatory)
  • Knowledge of Mongo DB - (Not Mandatory)
  • Knowledge of the TCP / IP network - (Not Mandatory)
  • Knowledge of Microsoft SCCM and / or ManageEngine deployment tool - (Not Mandatory)
  • Technical Degree in computer science, software engineering or in a similar field
  • How will you contribute?

    You will be mainly in charge of :

  • Diagnose hardware or software failures that may and perform troubleshooting
  • Track and deal with incidents reported by users
  • Provide support and technical assistance to users by integrating data related to their professional environment
  • Flexibility for occasional worldwide business trips and collaboration with multinational teams
  • We offer :

  • Full time permanent contract
  • Attractive and flexible salary package
  • Diverse professional and personal development opportunities
  • A friendly, multicultural working environment in a young, dynamic and growing team
  • A room for open and meaningful discussions across the organization
  • A safe place to share and promote your ideas and vision
  • The opportunity to interact with a wide variety of customers
  • Training measures and target-oriented feedback
  • Extra social security benefits additional private health cover up to 50% by Certus
  • Lunch Pass (10,80)
  • Language skills

  • Good level both written and spoken French, Dutch and English.
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