Client Support Officer
ALD Automotive France
Luxembourg, Luxembourg
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Société Générale Securities Services (SGSS), the Securities Business Line of Société Générale Group is one of the first Administrators and Custodians of Undertakings for Collective Investment (UCIs) in Luxembourg.

It offers a full range of securities services to institutional clients : Cash Management, Custody and Depositary Bank services, Fund Administration, Asset Servicing services and Transfer Agency services.

Your role : You will be part of the Client Service Managers team covering Alternative Investment Funds where you will contribute to the support of our long-term relationships with our clients and internal partners.

You will be given the opportunity to front, under the supervision of our CSM, key clients. You will have, as well, a direct exposure to the SGSS Luxembourg senior management.

Main responsibilities : Support and help organizing client service review meetings. Participate to AIFM due diligences and Client Service Reviews meeting.

Consolidate KPIs, board packs, quality charts for the AIF clients. Produce and send various reports for our clients. Administrative tasks anticipating the accounts opening in our system.

Support on operational procedures documentation (e.g. Service Level Agrement, procedure) Follow-up on overdrafts. Make and organize general communication to our clients.

Maintenance of static data’s and authorized list of signatures. Support on some audit requests. Support the invoicing team.

Support credit risk. Your profile : The VIE assignment in a nutshell. This VIE in Luxembourg is to begin as soon as possible but you need to plan 3 months between your application date and the beginning of your VIE assignment.

It will last 12 months. The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space.

For further information, please see Knowledge of the AIF industry. Fluent in English, French or German / Italian.

Self-driven and able to work independently. Good communication skills. Teamwork skills.

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