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We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.
At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.
The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.
Want to be a part of our team?The Senior Security Engineer ensures that IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution.
Working at NTT MAIN DUTIES / KEY ACCOUNTABILITIES Monitor operational infrastructure you will leverage standard tools and processes to respond and resolve incidents and requests in a timely manner meeting agreed SLA Identify problems and errors you will proactively identify problems and errors before they impact a client’s service.
They log all such incidents in a timely manner with the required level of detail Being responsible to implement projects to replace / upgrade the current infrastructure with new versions or solutions.
Knowledge management you will actively apply knowledge articles for routine activities. Actively contributes in creating and updating knowledge articles Quality Management you will audit and analyze incident and request tickets for quality and recommends improvements with updates to knowledge articles EDUCATION, EXPERIENCE, SKILLS
The activity is a combination of projects and Operations & Maintenance, so an experience with one or the other activity is an asset Knowledge of monitoring solutions as Nagios, SolarWinds is recommended