As an Alternatives Transfer Agency Supervisor, you will be responsible for ensuring service excellence to several clients in the Real Estate, Private Equity and Debt Investment Funds segments.
If you are looking to push your career to the next level, introduce yourself by submitting your resume.
Key Responsibilities :
Supervise and control investor transactions such as the recording of commitments, capital calls, distributions, transfers and redemptions
Supervise and control the associated investor reporting such as contract notes and statements
Supervise and control the related payment instructions and perform the associated cash reconciliations
Ensure all trading is carried out in accordance with the Funds’ prospectus and processed in accordance with the agreed operating procedures
Manage controls efficiently to alleviate any potential risk areas
Proactively establish solid client contact through prompt follow-up and assisting in client service reviews
Ensure any service issues are addressed immediately and escalated accordingly and that adequate steps are taken to resolve issues and prevent future occurrences
Interact and establish solid relationships with all relevant BBH Teams
Contribute to the productivity of the client service team as well as BBH’s standards of service
Conduct annual performance appraisals and provide regular feedback based on goals for direct reports
Organize and perform training of staff on client specific requirements, as well as cross training to develop depth and breadth of knowledge
Provide mentoring, assistance, guidance and support to direct reports and other staff
Participate in the career development of staff and act as a positive role model and mentor
University degree or equivalent through experience
Minimun of 4 years Transfer Agency experience, preferably in an Alternatives (real estate, debts and private equity funds) environment
Fluency in English is mandatory, German and / or French is an asset
Excellent communication and client-facing skills
Good organization skills with attention to detail
Can work within a small team in a client focused, high quality service environment
Knowledge or prior experience of eFront is an advantage
What You Can Expect At BBH :
If you join BBH you will find collaborative environment that enables you to step outside your role to add value wherever you can.
You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, to take on new challenges, to maximize your potential and reinvent yourself without leaving the firm.
We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program, which emphasizes good health, financial security, and peace of mind.
Ultimately, we want to provide you with a position which, at the same time, is both rewarding and allows for a balanced professional and personal experience at every stage of your career.
We, here at BBH, focuses on more than just the financial and business thrive. Through our BBH Cares program we offer volunteering opportunities giving you the opportunity to give back to your community and to help transform the lives of others.