Intern in Applications Global Support (m/f)Intern in Applications Global Support (m/f)
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Luxembourg, L, LU, L-
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Intern in Applications Global Support (m / f)

During the internship in Luxembourg, our students participate and learn (training on and off the job) about different day to day operations of the AGS team and / or the main department GTRS.

Under the mentorship of our experts, the daily student challenges are mainly built around the points 1 to 5 regularly completed by additional other project / tasks assignments :

Your role :

  • MONITORING : Daily monitoring of referenced financial applications (SAP ERP, City Financials, Cash Pooler Web, Business Object Finance, eExpenses, )
  • SUPPORT : Worldwide end-user support via phone, mail and ticketing system (SAP Solution Manager)
  • REPORTING : Preparation, sending & follow up of various report cycles for internal and external customers (concerning timesheet data, tickets, users, )
  • TRANSPORTATION : Execution & monitoring of SAP transport requests between different development and production systems
  • USER ACCOUNT MANAGEMENT : Creation, modification and de-activation of user accounts required to access our referenced application
  • Projects / internal tasks :

  • AUDIT : Participation to yearly audit process (ISAE 3402 / SSAE 16 Type 2 report)
  • ANALYSIS : Analysis of application user rights and Power of Signatures concept
  • DOCUMENTATION : Review & modernization of Service Support Procedures (SSP)
  • MIGRATION : Oracle 12C migration of all GTRS referenced applications and follow up of worldwide printer migration in SAP
  • NON REGRESSION TESTING : Creation of a non-regression test plan for Solution Manager
  • PROGRAMMING : ABAP programming to improve automation of SAP morning checks
  • IMPLEMENTATION : Implementation and testing of new ticketing system feature
  • RTL Group is a leader across broadcast, content and digital, with interests in 66 television channels, eight video-on-demand platforms and 30 radio stations.

    RTL Group also produces content throughout the world and owns several rapidly growing digital video businesses. The television portfolio of Europe’s largest broadcaster includes RTL Television in Germany, M6 in France, the RTL channels in the Netherlands, Belgium, Luxembourg, Croatia, Hungary and Antena 3 in Spain.

    RTL Group’s families of TV channels are either the number one or number two in eight European countries. The Group’s flagship radio station is RTL in France, and it also owns or has interests in other stations in France, Germany, Belgium, Spain and Luxembourg.

    RTL Group’s content business, Fremantle, is one of the largest international creators, producers and distributors of scripted and unscripted content in the world.

    Fremantle has an international network of production teams, companies and labels in over 30 countries, producing over 12,700 hours of original programming and distributing over 20,000 hours of content worldwide.

    Combining the on-demand services of its broadcasters, the digital video businesses BroadbandTV, Divimove, United Screens and Fremantle’s more than 300 YouTube channels, RTL Group has become the leading European media company in online video.

    RTL Group also owns the ad-tech businesses Smartclip and SpotX. For more information, please visit RTLGroup.com and follow RTL Group on Twitter rtlgroup.

    RTL Group Entertain. Inform. Engage.

    Country : Luxembourg

    State / Region : Luxembourg

    Job ID : 33488

    Job Segment : Intern, ERP, Social Media, Oracle, Database, Entry Level, Technology, Marketing

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