Siron Application Engineer - IT Service Owner (M/F)
Bank Julius Baer Europe S.A.
Schrassig, Luxembourg
il y a 3j
source : Monster

Julius Baer is the leading Swiss private banking group with a focus on servicing and advising sophisticated private clients and a premium brand in global wealth management.

That is why a comprehensive range of services and first-class service quality are essential as are the committed teams that provide them.

The Luxembourg BJBE IT Department primary functions are to ensure everyday applications availability during business hours, provide production support and development of new services.

The IT is not only there to support the Business, but to work hand in hand with Business teams to make sure a high quality service is delivered to the customers of the Bank.

We are currently looking for a Siron Application Engineer - IT Service Owner (M / F) Job based in luxembourg YOUR CHALLENGE In this challenging role your main tasks will be : Provide input to product feature enhancements and process improvements Working with other Engineers from various departments to resolve problems that arise during and after implementation Provide application user training Participation in Seminars, Meetings and training sessions to stay apprised of new developments Responsible to provide the needed financial analysis and reporting to both, the IT providers as well to their clients Coordination activities cross-border due to involvement of stakeholders from several hubs Responsible to provide 2nd and 3rd level support (e.

g. Incident & Problem Management) for the IT Service and for the local application instances (if any) Identify, monitor, manage, report and escalate IT related risks which includes the identification of information system related threats to defined business assets Provide Go / No Go recommendation for IT Service Changes (Deployment) from IT Service Operation Point of view based on User Acceptance Test, gatekeeper for any change in the IT Service Coordinate with stakeholder (external and internal) Support project teams in the role of a subject matter expert for the FICO TONBELLER Compliance Solution Siron Define requirements and ensure compatibility with components Create documentation and guidance Define operational procedure and handover in Run-the-Bank mode REQUIREMENTS Education BSc / BA in Computer Science, Engineering or related field Experience in Siron implementation projects with self-contained implementation in all affected areas in MESI environment including several modules Strong technical skills to be able to serve as subject matter expert, especially in : Configuration and parametrization Business scenarios, workflows Modules : SironAML, SironKYC, SironRCC Databases : Oracle and / or SQL-Server set-up, list loads, etc.

Creation and definition of IT metrics and development of key performance indicators, criteria and critical success factors for IT investments Good knowledge of the core banking system T24 Good understanding of SOAP web service technology’s Controlling-, budgeting-, reporting-, risk management-, planning- and overall organizational support and administration activities Ability to work in a dynamic and multi-cultural environment Ability to handle and perform in stressful situations and stay calm under pressure Understanding of IT- / business processes in the area of technical expertise Strong communication, interpersonal and organizational skills Problem-solving aptitude Analytical mind-set and ability to understand business needs from a IT perspective Excellent English language skills, any other language will be considered as an advantage INTERESTED ?

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