Customer Service Agent (Dutch and French mandatory)
Michael Page Luxembourg
Crauthem, LU
il y a 22h
source : Monster

In order to develop their Commercial Team, we are hiring a Junior Sales Administrator speaking Dutch and French

Client Details

Our client is a European leader in its field and has elevated excellent service, product expertise and innovation to its DNA to support a yearly double-digit growth over the last 5 years.

Description

As a Customer Service Agent, you are the main point of contact of customers for Belgium and Netherlands by accompanying them from order to delivery.

You work in close collaboration with the other departments (logistics, finance, ...).

Your main tasks are :

  • Customer contact management (e-mails, phone, ...)
  • Establishment of quotations for customers and entry of orders received by telephone, e-mail or social media
  • Processing of customer requests (complaints, requests for information, ...)
  • Relay requests to the service concerned (finance, production, operations ...)
  • Tracking orders in progress to ensure smooth operation
  • Preparing excel sheets, letters, PowerPoint presentations
  • And a lot of various tasks which will depends on the day-to-day needs
  • Profile

  • You are business fluent in Dutch and French
  • You have a first experience as Customer Service Agent / Sales Administrator
  • You can handle stress
  • You can manage several tasks at the same time
  • You know how to use Excel, Word and PowerPoint
  • You like teamwork
  • Job Offer

    A young and truly dynamic team

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