Quality Assurance Practice Coach
Schroders plc
Luxembourg,
il y a 1 mois

As a global investment manager, we help institutions, intermediaries and individuals across the planet meet their goals, fulfil their ambitions, and prepare for the future.

But as the world changes, so do our clients’ needs. That’s why we have a long history of adapting to suit the times and keeping our focus on what matters most to our clients.

Doing this takes experience and expertise. We bring together people and data to spot the trends that will shape the future.

This provides a unique perspective which allows us to always invest with conviction. We are responsible for £447.0 billion (€503.

6 billion / $604.7 billion)* of assets for our clients who trust us to deliver sustainable returns. We remain determined to build future prosperity for them, and for all of society.

Today, we have 4,600 people across six continents who focus on doing just this. We are a global business that’s managed locally.

This allows us to always keep our clients’ needs at the heart of everything we do. For over two centuries and more than seven generations we’ve grown and developed our expertise in tandem with our clients’ needs and interests.

Explore our interactive timeline to see how we’ve been shaping financial futures since our very beginnings. *as at 31 December 2017

Role Overview

The Global Quality Assurance (QA) Practice (the Practice) looks to drive a shift left approach, to ensure that QA persists throughout the life of a change.

Through process, MI & Tools the Practice aligns, measures & improves processes that underpin a QA Governance & Framework that is repeated across Schroders.

The QA Practice Coach is responsible for the Governance & QA oversight across the Agile delivery teams with their allocated region.

The QA Practice Coach needs to understand the needs of the Agile teams, ensure the QA Practice evolves to support the Agile teams.

The QA Practice Coach is the point of contact for Agile teams for Test activities, Environments, Coaching and Automation.

They must coordinate activities across ART’s and / or Domains to ensure quality and testing are executed to the required levels as the change dictates.

The overall goal of the QA Coaching team is to provide a robust, repeatable QA Framework, from left to right, that enables speed of delivery, supports innovation and creates a best practice framework for Agile teams to utilise.

Areas of responsibility :

  • Provide Leadership, support and guidance to QA Engineers embedded within agile teams
  • Provide support, guidance and QA coaching to members of agile teams
  • Managing and aligning the Practice with other Shared Services (eg : DevOps), Practices (eg : Agile) and agile teams to ensure all change can demonstrate quality persisting from plan to run
  • Manage the requirements for test environment assignment and co-ordinate these with the QA Tools and Environments team
  • Work collaboratively with all colleagues in order to resolve any escalations
  • Input into a monthly Practice Report that includes metrics on performance of the Practice, implementation of improvements or initiatives
  • Work with other members of the Practice to drive the QA function forward with a path of improvement & evolution
  • Attend ART Ceremonies (planning, demo’s and retrospectives) in order to obtain feedback for areas of improvements
  • Interactions with key Stakeholders, internally & externally of Global Technology to identify areas of improvement
  • Conduct maturity interviews with Agile teams with the objective of identifying areas of improvement, training, innovation for their product / strategy
  • To Lead by example; take a pro-active approach to work, question and challenge where necessary, be responsible for driving change through the Practice and wider enterprise
  • Facilitate / co-ordinate business testing across ARTs, working in alignment with the RTE
  • Essential Skills

  • Familiarity with Agile delivery methodologies, ideally SAFe
  • Demonstrable experience from either Business Analysis, Development, Testing or Operations
  • Demonstrable experience managing, implementing or working on complex changes from one the perspective of either BA, Dev, Test or Ops
  • Ability to deal credibly with business and technical users at all levels of the organisation
  • Excellent understanding of the business context of the Capabilities
  • Inter-personal skills; tact, patience, courtesy, good listening skills
  • Strong self-organisation, time management and prioritisation skills
  • Excellent communication skills and a consultative approach coupled with a can-do attitude
  • Experience of working with global colleagues and stakeholders and sensitivity to cultural differences, time zones
  • Can demonstrate skills and experience that are aligned to the Schroders Values
  • Advocate for the use of best practice
  • Good relationship management skills - able to engage with and gain confidence of others
  • Drive and motivation to transform teams by sharing their expertise & knowledge through training, mentoring and / or coaching
  • Strong communication skills written, pictorial, presentational, verbal at all levels within the organisation
  • Flexible and adaptable while at the same time maintaining focus and a drive to deliver
  • A technical minded person with a desire to keep abreast of technological, regulatory and other environmental changes impacting financial services
  • Ability to challenge current / conventional processes in SDLC
  • Desirable Skills

    Basic professional qualifications relating to the Asset Management industry (eg : IMC) are preferred

    Qualifications / Methodologies / Skills :

  • ISTQB or ISEB Certification
  • Quality Assurance Frameworks
  • Automation across the SDLC
  • IT Operating Models
  • Agile, DevOps & SAFe methodologies / certification
  • Tools

  • Concept or knowledge of SpecFlow or similar
  • Service Virtualisation
  • HP ALM, UFT
  • Microsoft TFS, MTM or VSTS
  • DevOps tools such as Octopus, GIT, SonarQube, Confluence
  • Schroders is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

    IT & Change Management Services

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