Technical Support Specialist Hot Runner (m/f)
Husky Injection Molding Systems Ltd.
Luxembourg
il y a 5j

Husky is a global company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values.

We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy and offer career development opportunities, as well as an apprenticeship and internship program.

Husky offers a wealth of opportunity for personal growth and development. Most importantly, Husky offers an opportunity to work with and be challenged by a team of great people.

Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change.

At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.

Husky’s EMEA headquarters is located in Luxembourg on a large, beautiful campus with well-kept grounds. Features include an onsite canteen, open office concept, fitness and wellness center, intramural sports activities and clean, state-

of-the-art manufacturing facilities with outstanding safety records. We offer a great work environment, competitive compensation and an attractive benefits package.

Husky is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution then we want you to join the Husky team!

Job Description

As part of a dynamic customer focused team, you will be responsible for the general technical support and service issue resolution for our Hot Runner & Temperature Controller product lines.

The scope of this role does include phone support, logging the incidents in the after-sales database and the coordination of all activities, required to solve the individual request.

As part of the European Field Support Team you will work closely with our Service Technicians, Sales Area Managers, Product Quality and Development Engineers.

You will be based in our European headquarters in Dudelange / Luxembourg. You will report to the Team Leader Service Hot Runner.

This position offers great challenges and has an impact on the final business result and growth. It is a unique opportunity to combine technology and inter-human contacts.

Responsibilities

  • Provide direct support and technical guidance to our customers by phone and e-mails
  • Keep track of all activities within your area to identify weak areas and areas of improvements.
  • Coordinate local field service engineer
  • Qualifications

  • Engineering degree, ideally in plastics or in mechanics, or equivalent experience
  • Good understanding of mechanical assembly drawings
  • Education in injection molding would be an advantage
  • Customer-focused attitude
  • Excellent coordination skills
  • Strong skills in the usage of MS office applications
  • Good project management skills
  • Trouble shooting attitude
  • Excellent communication and presentation skills
  • Fluent in English and French, applicants with Italian and / or Spanish skills would be preferred
  • Additional language skills in German considered an asset
  • Husky Injection Molding Systems offers a competitive compensation and benefits package and excellent opportunities for growth and advancement.

    We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky also values being a great place to work and strives to maintain a safe workplace.

    No agency or telephone inquires please.

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