You will be joining a dynamic, stable and motivated team that is creating new opportunities to support the growth of their department linked to their success but also to the strategy of the group to make Luxembourg the headquarter of Alternative Investment Services.
Reporting to the Senior Manager of the Alternative Investment Services, you will be responsible for supporting him with the day-
to-day management of one team within in the AIS TA department, who provides investor relations services (transfer agency) to one on its main Clients.
Supervise team members and in coordination with the Team Manager coach and develop team members, utilising the Performance Management Program and through regular and timely communication
Organise the work and deliverables in the dedicated team and coordinate successful and timely execution
Ensure that prospective investors meet eligibility, compliance and anti-money laundering guidelines during the processing of investor-related transactions
Manage the interface with Clients on TA deliverables as outlined in Service Level Agreements and the delivery of accurate information
Support the Team Manager during meetings with direct reports, providing updates on relevant developments, getting feedback and updates on salient issues
Ensure the teams are operating according to procedure to ensure no material errors or audit issues arise by reporting and proactively addressing potential risk areas
Assist with regular review of processes and controls to identify any operational gaps from agreed checklists, guidelines and written procedures.
Ensure root cause analysis is conducted when any errors, incidents or near misses occur in the area
Manage rollout of services to new funds and ensure the smooth transition into TA operating teams
6+ years’ experience in financial services including 4+ years’ experience in Investor / Transfer Agency Services dealing with large institutional clients
A minimum of 2 years’ experience in open-ended fund structures and with hedge fund clients preferred
Demonstrated experience as a successful Supervisor / Assistant Manager
Proactive and focused attitude to work and an ability to constantly meet deadlines. Excellent analytical, organisational and time management skills
Strong teamwork, interpersonal, oral and written communication skills Dependability and flexibility a must
Accuracy and attention to detail