MS Engineer
NTT Ltd.
Capellen, Luxembourg
il y a 6j

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things.

We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.

At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?The MS Engineer ensure that IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution.

Working at NTT 1. Monitor infrastructure remotely. 2. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.

3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.

4. Investigate second line support calls assigned and identify the root cause of incidents and problems. 5. Provide telephonic support to clients.

What will make you a good fit for the role? Standard career level descriptor for job level :

  • Have wide-ranging experience
  • Uses professional concepts and company objectives to solve complex issues in creative ways
  • Networks with others outside own area of expertise
  • Exercises judgment in selecting methods, techniques and evaluation criteria to obtain results
  • May coordinate others’ activities
  • Typically requires significant related experience with a Bachelor’s or equivalent degree
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