IT Application Support Officer (m / f)
The IT Application & Support Officer will have the opportunity to support the growth of our business in a fast-changing environment.
As part of the IT Services Department, you will play an important role in monitoring and maintaining the efficiency of our business applications, supporting our end users and building business process expertise.
This opportunity is a full-time CDI contract.
What will you do ?
As an IT Application Support Officer, you will be responsible
for the following activities :
Providing software / business application support in cross-functional delivery model (DevOps)
Performing analyses on software application functionality and suggesting improvements
Ensuring effective front-end and back-end functionality of applications
Collaborating with the software development engineers, testers, business analysts and internal / external users to improve application performance
Managing code migration across environments to ensure continued and synchronised functionality.
Establishing the root causes of application errors and escalate serious concerns
Keeping a record of configuration changes and scheduling application updates / upgrades
Documenting processes and monitoring application performance metrics
Providing support to clients and colleagues in business departments
What's your background ?
Vocational training or diploma in Information Technology or similar, and first professional experience in a similar position
Troubleshooting, analytical and time management skills
Good knowledge of the following environments :
SQL-Server is a must
Core Banking System (Temenos T24)
Archiving platform (Documentum)
Customer communication platform (xPression)
Workload Automation platform (Automic)
Setup and monitor production jobs
Secure internal / external data transfer
Working knowledge of the following technologies considered as an advantage :
Terraform, Cloud formation, Deployment manager
Version Control like GIT, Bit bucket, Azure DevOps etc.
CI / CD concept and maintain clean pipelines
Public Cloud experience (Azure, AWS, GCP )
Agile and DevOps delivery model
Ansible Tower, Chef Automation and other orchestration techniques
Understanding of Observability concept, Azure Insights is a plus
Monitoring system (PRTG, Azure Insight, ELK)
What are your skills ?
Good customer and service-orientated skills
Teamwork skills and the ability to communicate, with all involved stakeholders
A proactive and reliable team player
Ability to learn, understand and apply new technologies
Accuracy and detail orientation while respecting the big picture
Demonstrate ability to deliver results within defined timeframe even under pressure
Fluency in English is mandatory; other languages are advantageous
What we offer?
Competitive compensation package
Attractive benefits as part of the banking collective agreement
Wide range of additional advantages such aslanguage courses contribution, health initiatives, employee travel insurance, preferential conditions for Advanzia products, etc.
Training and development initiatives
Dynamic and international environment #TeamAdvanzia
Participation in various Corporate Social
Responsibility (CSR) projects as part of the bank’s Advanzia Plus initiative
Where you will be working
Located in bright and modern offices in Munsbach at 15 minutes from Luxembourg City, Advanzia currently employs more than 200 staff from all over the world.
We offer a pleasant and collaborative working atmosphere in a truly multicultural environment.
Looking for a new professional challenge in a fast-growing company?
Apply today and send your CV and motivational letter in English by clicking the Apply button.
