Amazon Device Global Logistics (DGL) business is seeking a highly skilled and motivated Logistics Operations Manager to join the team.
As a DGL Operations Manager, you will help support the EU fulfilment and Operations team to ensure we deliver a world class, end-
to-end customer experience. You will be responsible to drive automation and improve efficiency of the day-to-day operational tasks drive projects to improve DGL logistics network performance and seek opportunities to integrate DGL operations with Amazon Global Supply Chain operations.
You will have the opportunity to work with a variety of cross-functional teams, including, Trade services, Supply chain, Fulfilment centers, Legal teams and external Forwarder teams.
The role requires critical thinking, responsiveness, flexibility and the ability to succeed within an open collaborative environment.
In this role, you will :
Manage and track day-to-day DGL logistics operations acting as key point of contact with Amazon Fulfilment centers, Forwarders, Instock planning teams
Optimize, scale and automate day to day tactical operational processes
Drive continuous improvement by identifying ways to streamline logistics processes
Drive and support cost saving initiatives and opportunities within Devices supply chain
Act as a key point of contact with Forwarders to secure capacity for ship movements and to ensure the on time delivery for all inbound shipments
Drive dive deep analysis of DGL network performance to understand the root cause of business trends and suggest and drive solutions to improve
Manage key metrics and report to management
Liaise daily with cross functional teams to effectively manage key team objectives
Manage multiple tasks and consistently meet deadlines
Own the relationships and performance results coordinating international inventory transfers between Amazon locations; addressing freight delivery appointment scheduling within Amazon Fulfillment Centers.
Bachelor’s degree in Business or in related field
Multiple years of experience in supply chain operations, logistics or manufacturing
Experience in preparation, analysis and presentation of key performance data
Proven track record of consistently meeting goals and objectives
Experience with analyzing big data sets (100M rows)
Familiarity with supply chain management concepts - forecasting, planning, optimization, logistics
Familiarity with statistical concepts and techniques and mathematical modelling
Deep knowledge in analytics and data-driven decision-making skills
Excellent written and verbal communication skills. Ability to simplify complex topics for broad audiences.
A track record of problem solving and creativity in finding / designing new solutions and innovative methods
Ability to handle multiple competing priorities and projects in a fast-paced environment
Excellent written and oral communication and interpersonal skills and the ability to think on your feet
Experience with Fulfillment center (FC) operations
Proven track record of