Collection Specialist (M/F)
Arendt & Medernach
Luxembourg
il y a 6j

Your role :

Within the Finance and Accounting Department, your main role will be to contact clients and collect outstanding payments while being able to establish a balance between maintaining trustful relationships, and ensuring timely payments.

  • Monitor client accounts with the relevant partners to select outstanding debts based on the financial reporting to be recovered through client contact;
  • Investigate and document with the relevant historical business data for each selected debt or bill;
  • Identify the right client contact to optimize the communication;
  • Contact clients to ask about their overdue debts and encourage timely approval of our invoices and their payments;
  • Resolve billing and customer credit issues in relation with Arendt business teams;
  • Report to the partners on the collection activity and accounts receivable status;
  • Prepare monthly financial reporting and adhoc analysis to Arendt governance as defined by the Finance department.
  • Your profile :

  • Proven experience as a Collection Specialist, in Procurement or similar role (about 5 years)
  • Knowledge of billing procedures and collection techniques
  • Knowledge of accounting and reporting process
  • Native speaker in English and very good knowledge in French
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Excellent communication and negotiation skills (written and oral)
  • Problem-solving skills
  • We offer :

  • An entrepreneurial working environment giving priority to team work;
  • A challenging role within a renowned organisation;
  • A multicultural environment where we promote diversity, talent & ideas;
  • The ability to work and interact with a wide variety of specialists;
  • Internal trainings and career development.
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