You will help strengthen our Client Data Management and Online Banking (CDM&OB) team. Our CDM & OB offers a central support to our Relationship Managers located in Luxembourg and our branches in France, Portugal and the Netherlands.
The team ensures that all client data, online banking requests and account conditions are set-up and maintained in the back-end systems ensuring a high quality service to our internal and external clients.
You will collaborate on implementing the digitalization strategy of the bank
You will review key processes front to back and propose improvements
You will collaborate closely with other partners from the COO area and front businesses, actively contributing to ongoing projects (e.
g. Brexit, Online Banking, RightFax, CDM Dashboard )
You will improve the data quality of our back-end systems
You will support CDM&OB colleagues in their daily activities when needed (preparation of queries, clean-ups, electronic and physical archiving, fax handling )
You will ensure excellent service in your day-to-day work
You are a student, ideally finalized your university degree in business, finance, economics or another relevant field.
You are looking for a 7-month internship, ideally starting in July
Flexibility is one of your greatest assets.
You are an excellent teammate and willing to take ownership of issues as they arise.
You are fluent in English and French, other languages considered an advantage.
You have excellent written and verbal communication skills.