NSI - Trilingual Customer Service Operator (English / Spanish / Portuguese)
NSI
Luxembourg, Luxembourg
il y a 11j
source : ictjob.lu

We are looking for a Trilingual Customer Service Operator to reinforce the team of one of our clients.

  • Your main responsibilities Interacting with customers by email to provide information in response to their requests; Undertake customer complaint's handling and administration;
  • Process refunds; Ensure that quality service is delivered; Develop and maintain strong relationship with customers; Work on customer satisfaction.

    Your Profile You have at least 2 years of experience in a similar position.

    Fluent in Spanish, Portuguese and English.

    Any additional language is considered as an advantage.

    Used to work with Microsoft Office Pack.

    Highly problem-solving mind and analytical spirit.

    Excellent communication skills and customer's satisfaction oriented.

    The Offer Permanent contract Dynamic and innovation environment Trainings Competitive salary package If you do not receive an answer within 20 days, you will have to consider that we will not proceed with your application.

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