Commercial Specialist (m/f)
Clifford Chance
Luxembourg, Luxembourg
il y a 5j
source : StepStone

Job Overview

The Finance team has the vision to be one global team connected within a robust control environment, collaborating to deliver value for clients and colleagues across the Firm.

We consider three end-to-end business cycles in the One Finance Team : Order to Cash (O2C), Record to Report (R2R), and Procure to Pay (P2P) which are supported by the specialist .

We are looking for a Commercial Specialist acting as Billing and Collection Manager within the O2C business cycle in the Luxembourg office.

The specific purpose of this role is to participate proactively in billing and debt collection and enable efficient ways in managing working capital.

The role also involves providing timely and accurate billing information to the Finance Manager to assist with billing and collection forecasts and the resolution of key issues.

Therefore, the ability to understand the importance of billing and collection targets and their achievement in relation to the financial management of a large professional services firm is essential.

Key Responsibilities

Lock-up and working capital management

  • Act as first point of contact and trusted advisor for Partners and matter teams on queries relating to working capital.
  • Actively work with the O2C team to monitor, analyse and report practice area lock-up to ensure prompt billing and cash collections, specifically focusing on concerning WIP balances, ageing debt and client specific billing requirements.
  • Proactively meet with Partners and other lawyers on a regular basis to discuss ongoing management of lock-up to maximise successful cash collection.
  • Provide timely and accurate feedback to the Head of Finance and escalate issues / problems / concerns.
  • Provide updates to prepare / support regular cash flow forecasting.
  • Ensure WIP and bad debt provisions are correctly estimated and regularly reviewed.
  • Ensure compliance with internal policies on working capital management such as IFRS 9 and IFRS 15, engagement letters and write-off procedures.
  • Understand and ensure compliance with the regulations on receipt of funds as set out in the Solicitors Accounts Rules.
  • Participate in the annual external and internal audit process assisting the Finance Manager in the provision of information to the auditors for both management and statutory audit.
  • Be actively engaged in the O2C global and regional communities and ensure the continuous improvement of working practices and controls, with a focus on optimisation and safeguarding of efficient processes.
  • Achieving better revenue and profitability outcomes

  • Monitor WIP and Debt balances against agreed matter budgets including out-of-scope work and pro-actively discuss risks and issues with Partners, including the impact on revenue and profitability as a result of provisions and potential write-offs.
  • Client Relationship Management

  • Be the 'go to' practice area Finance contact for Partners, lawyers, Best Delivery and Business Development teams.
  • Ensure changes to client O2C processes and ways of working are communicated clearly (including an impact assessment) to the relevant individuals and teams.
  • Provide timely and accurate feedback to the Finance Manager, escalation of issues / problems / concerns.
  • Be actively engaged in the O2C global and regional communities and ensure the continuous improvement of working practices and controls, with a focus on optimisation and safeguarding of efficient processes.
  • Deliver a collaborative and pro-active approach in working with the Partners and O2C team throughout the billing and collections process.
  • Maintain and update local policies, processes and documentations in a timely manner.
  • Various ad-hoc queries and problem solving related to billing and collection.
  • Skills, Experience & Qualifications


  • You have a pro-active approach and are able to influence working capital activities.
  • You demonstrate excellent organizational and interpersonal skills, with an aptitude to understand new concepts and processes quickly.
  • You demonstrate a very high level of attention to detail.
  • You have a flexible working approach and the confidence to communicate, both written and verbally, with people at all levels, in both French and English.
  • Experience

  • You are able to demonstrate substantial experience of working within a commercial team, ideally in billing and collection within a Professional Service firm environment.
  • Knowledge

  • You are able to demonstrate technical knowledge and expertise of a global professional services practice management system, together with a sound knowledge of Excel and Word.
  • You have a good understanding of the financial processes that underpin billing and collection activities and the ability to apply these;
  • dealing with the requirements of Partners and the clients with whom they work.


  • You have a Master Degree or equivalent, in Accounting and Finance, or Business.
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